Network Engineer

UCHENNA OKAFOR, MSc BEng **********@*****.***

***, ******* **** ******, **********, L4H 0E4 Cell: 587-***-****

PROFILE

Well organized and results oriented Network Engineer with over ten years outstanding track record of achievement in Core Telecommunication, Network Design, Implementation and Maintenance. Thrives in a fast-paced and multi-level project environment. Combines flexibility and resourcefulness with a solid working knowledge of Industry regulations and Network design standards. Quickly recognizes requirement and mobilizes resources with a commitment to quality workmanship. Generates creative solutions to address potential conflicts and remains pro-active in deploying the solutions in cross-functional teams.

KEY STRENGTHS

Network Design and Administration – Enjoys analyzing network performance, evaluation design options and making recommendations to enhance network efficiencies and resiliency. Experienced in LAN, MAN and WAN technologies such as EIGRP, OSPF, BGP, MPLS, IPSec VPN, HSRP, DMVPN, QoS, ZBFW, VOIP, etc

Problem Resolution - Skilled in unravelling complications, prioritizing issues and developing focused action plans to manage complex Cisco network project initiatives. Strong knowledge of Network tools such as SolarWinds, Cisco Access Control Server, Lancope, Wireshark, Cisco Wireless LAN Controller, Cisco WAAS, etc.

Communication and Relationship Building – Establishes full understanding of the scope of work and consistently represents corporate interests with professionalism and integrity. Effective in building long-term relationships with customers, vendors and staff. Proficient in presenting network design and implementation plan to the interested parties.

EDUCATION

M.Sc. Degree in Computer Science

Liverpool Hope University, UK, 2008.

B.Eng. Degree in Computer Engineering,

Enugu State University of Science & Technology, Nigeria, 2000.

PROFESSIONAL DESIGNATION

Cisco certified Design, Network and Voice Professional [CCDP, CCNP & CCVP]

Oct 2016 to Date Network Engineer Serco Canada Inc., Toronto

Serco Canada Inc. is part of the Americas Division of Serco Group, plc, one of the world’s leading service companies. Serco serves the Canadian government through the delivery of front-line, administrative, professional, technical, and management services.

Duties

Troubleshoot network issues; provide Root Cause Analysis working effectively with Application Support Team in accordance with standard operating procedures (SOPs)

Develop, test, and deploy fixes & network upgrades in collaboration with partners

Work closely with Serco's Cloud/Hosting provider in planning, implementing and supporting mission-critical system and network environment.

Write and maintain documentation to describe network and system architecture

Participates in team-based projects, accustomed to completing deliverables within time and budgetary constraints.

Develops SOPs, run books, supporting documentation & service improvement plans.

Mentor junior staff members for career development

Projects and Key Technologies:

Consolidation of Data Center Firewall Infrastructure, Horner DC, Toronto

Worked on the network architectural design for the consolidation of the firewall infrastructure for the Intranet, Extranet, Operations, Non-Production and Internet segments providing services to all the Drive Test Centers in Ontario.

Office Move and Migration of services to the New Serco Canada HQ, Toronto

A member of the team that designed, deployed and supports the LAN, WLAN, and WAN infrastructures at the new office. Ensured smooth transition for all the Users who moved into the new office with minimal disruptions of their access to all services.

July 2014 to July 2016 Network Engineer Wood Group, Aberdeen

Wood Group is an international energy services company operating in more than 50 countries. The Group provides a range of services to Oil, Gas & power industries.

Duties

Provides operational support of the Wood Group Global Network Infrastructure

Working closely with a team of Network Engineers, Architects and Project Managers to ensure all designs meet best practices throughout the lifecycle of the project.

Assists in developing network software configuration standards

Interface with technicians, service contractors and vendors on a global basis.

Perform the duties of Job Manager; taking ownership and coordinating with management, team members and customer on all aspects of the task.

Responsible for the final operational build, test and acceptance for a variety of network management, monitoring and reporting tools.

Assists with development of other members of the team via coaching and mentoring.

Drive second level fault isolation and troubleshooting on network supported systems.

Participation in the team on call Rota.

Projects and Key Technologies:

Extranet Firewall Infrastructure, Aberdeen DC, Scotland

Designed and implemented Cisco ASA firewall Extranet infrastructure with high availability which provided Users secure access to 3rd Party networks. As part of the project, implemented BGP/EIGRP routing protocols, IPSec VPN & Nexus Switch technologies.

Progressive House Network, Runcorn, England

Designed and implemented LAN, WAN, WLAN and Voice enabled networks. Users access to Wood Group’s global network infrastructure through highly scalable and optimised WAN connectivity. Implemented BGP & EIGRP routing protocols, QoS on Voice enabled LAN/WAN, WAAS optimisation, Netflow, SNMP and Cisco cloud Web content Filtering.

Everest Flotel Offshore Platform, Aberdeen, Scotland

Designed and implemented LAN and WAN on a remote offshore platform over a satellite transmission. Providing remote users access over a high latency and low bandwidth WAN connectivity. Implemented QoS, WAAS optimisation, Netflow, SNMP, DMVPN technologies

Lafayette Multiple sites WAN integration, Lafayette, Louisiana

Designed and implemented Internet access based DMVPN solution with a leased line MPLS circuit as the primary WAN Circuit. Providing redundant WAN connectivity to corporate Users using BGP & EIGRP routing protocols, Zone based firewall and DMVPN technologies.

July 2012 to June 2014 Network Engineer Harris Caprock, Aberdeen

Harris CapRock has a global infrastructure to deliver satellite and terrestrial services to remote offshore and onshore locations worldwide.

Duties

Provide Network Services to clients between their offshore & onshore corporate offices

Implement Network Infrastructure design, installation, configuration & documentation

Management of Cisco Routers/Switches; Firewalls [ASA, Checkpoint & SonicWall]; Servers [Windows DNS, SolarWinds SNMP, Network Configuration Management]; Appliances [Cisco ACS, Web Content Filters] and VMware vSphere platform.

Managing delivery of services & projects ensuring appropriate cost control is enforced.

Liaise with clients or vendors on service delivery issues and projects. Provide solution feasibility reviews, final specification, and test schedules for projects as needed.

Maintain accurate and complete network infrastructure drawings, databases, etc.

Provide network consultancy and technical evaluation of faults on ad hoc basis.

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Projects and Key Technologies:

Implementation of Web Content Filtering Infrastructure, Aberdeen Teleport - Scotland

Implemented and deployed NetSpective Web content filtering tool for offshore clients.

Consolidation of OPNet Extranet Infrastructure, Aberdeen Teleport – Scotland

Implemented consolidation of Cisco switch/router/firewall infrastructure which provided access to 3rd party clients over leased line/ MPLS circuits using IPSEC VPN technology.

Sept 2008 to July 2012 Global Support Engineer Harris CapRock, Aberdeen

Duties

Liaise with Regional Operations and Field Engineers while assisting with maintenance of the Terrestrial/Satellite network Infrastructures.

Troubleshoot customers’ data and voice networks running across different technologies such as, Ethernet, Frame-Relay, MPLS, Fibre, E1/T1 and VSAT.

Work on trouble tickets and liaise with customers on a regular basis to investigate faults and ensure faults are rectified or escalated accordingly.

April 2005 to March 2006 Lead IT Systems/Network Engineer AfriHub, Enugu

AfriHub provides satellite, wireless Internet access, telephony and US instructor-led technical training to Federal Universities, businesses and government sectors in Nigeria.

Duties

Reports directly to the IT Network Director providing cover where necessary

Provide documentation of network system/topology and operational procedures.

Installation and maintenance of the LAN, WAN, WLAN, WWAN and satellite networks.

In response to identified security threats, fix any network/system issues.

Responsible for network backup integrity and disaster preparedness planning.

Projects and Key Technologies:

Nnamdi Azikiwe University, Campus Network Infrastructure, Awka, Nigeria

Managed a team of engineers who designed and implemented the LAN, WLAN, Wireless Hotspot and VSAT satellite link technologies for the new campus network at Awka.

Feb 2004 to April 2005 Head of Engineering, West NetXpress Limited, VI Lagos

NetXpress was an Internet Service Provider offering Internet Access solution to businesses and corporate organisations as well as Cyber café solutions in different cities in Nigeria.

Duties

Supervising and coordinating a team of Engineers in Lagos zone.

Maintenance of 4 POP locations with external clients on the wireless network.

Maintenance and running of 4 Cyber Cafes.

Projects and Key Technologies:

Deployed Linux OS based Router, Firewall, Bandwidth Manager and Proxy Servers

April 2003 to Feb 2004 Network Engineer NetXpress Limited, Port-Harcourt

Duties

Installation and Configuration of Wireless Metropolitan Area Network (WIMAN) microwave equipment, operating in the 2.4 GHz frequency for site to site access.

Configuration and maintenance of network infrastructure for optimum Internet Access.

Integrating Firewall and Voice over IP equipment into the network infrastructure.

References:

Available Upon Request

Contact this candidate