Customer Service Quality Assurance

PABLO JIMENEZ

***** ****** ****** **. *******, TX. 77064 Cell: 346-***-****

Email: ****************@*****.***

Professional Summary

Resourceful and quick -thinking in the warehouse with 20+ years in warehouse and inventory management. Improves shipping and receiving efficiency and accuracy by applying strong leadership skills. Leader bringing extensive in high-volume warehouse operations, including logistics, distribution and inventory management. English and Spanish- speaking Freight Handler with transportation and logistics background. Trained in warehouse safety standers and procedures. Skills leader well-versed in warehouse operations, shipping and logistics. Exceptional organizational skills and strong attention to detail. Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safety as possible. Warehouse worked with strong work ethic and 20+ years hands-on experience. Reliable Warehouse Worker with extensive experience operating reach truck, order picker and electric pallet jack. Valid TX driver’s license and clean diving records.

Skills

Forklift Operation

Current Forklift Certification

Quality assurance

Quality Inspection

Material Handling

Team Leader

Inventory Management

Material Inventory Skills

Hard Working and Self-motivation

Organized

Innovative

Fast Learner

Shipping and Receiving

Palatalize Knowledge

Work History

Shop and Warehouse Manager, 01/2014 to 03/2017

Miners Plumbing 832-***-**** – 9605 Brittmoore Rd, Houston TX 77041

Achieved a 100% on-time shipment rate.

Redirected shipment in route in response to customer request.

Loaded products weighting up to pounds onto trailers for delivery.

Order pulling, date entry, order materials via phone and email, 100% customer service satisfaction.

Inventory control, quality assurance, quality control, inspections of damaged products.

Shipping and receiving, loading and unloading, palatalizing, shrink wrapping.

Yard and Warehouse lead, 03/2009 to 12/2013

Texas Plumbing Supply 281-***-**** – 10425 FM 529 Houston, TX 77041

Attached identifying tags to containers by part numbers or name labels for products identification.

Loaded and unload incoming and outgoing box trucks, and semi-trailers (53 box trailer and flat beds), shipments containers, and loaded and unloaded trucks with pallet jacks.

Monitored department performs data to identify and avoid potential risks.

Implemented strategic shipping policies to achieved long and short term sales targets.

Swept floors and stored equipment’s at the end of each shift.

Warehouse and Installer, 01/2007 to 02/2009

R.P.C Company 281-***-**** – Hwy 59 North 77039

Loaded and unloaded truck with forklift, pallet jacks and by manpower.

Swept floors and stored equipment at the end of each shift.

Used item numbers to properly stock warehouse.

Loaded products weighing up to 100 pounds onto trailers for delivery.

Forecast-ed manpower requirement based on daily workload and company targets.

Moved freight, stock and other materials to and from storage to loading trucks.

Education

High School Diploma: Bowie High School

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