Customer Service Manager

Jody L. Frazier Sr.

****

**** ** **** ******

West Park, Fl 33023

Phone: 954-***-**** *********@*****.***

Objective: To obtain a position as a enthusiastic warehouse manager with drive determination with proven ability to oversee the efficient use of time working towards daily goals. Having the necessary skills required to lead and administer, Improve and develop a warehouse to achieve maximum efficiency, effectiveness and quality of service. I'm a proactive individual with and upbeat positive attitude, who also has intensive knowledge of working practice, recruitment pay conditions of employment and diversity issues. I'm actively looking for a management or open warehouse position that offers variety and opportunity for growth and development both personally an professionally.

Relevant Skills

Warehouse Manager

Forklift Certified

Pallet Jack ( Single/ Double)

Advance PC Skills

Microsoft Words

Cost Point

DHL

M-Files

Excel/ Power Point

Ups World ship

FedEx Domestic/International

Stocking/ Shipping

Picking/Pulling

Inventory Rotation

Iso-9000 Process Certification

Type 45 wpm

ITAR Knowledge

Experience

SR Technologies

6/29/15 – Present

4021 SW 47th Ave Bay# 3

Davie, FL 33314

Duties:

Shipping and Receiving (Int’l & Domestic)

Order Picking

Stocking

Filling Daily Receipts, Shipping Logs

Updating PO Booklet Daily.

Cost Point

Loading and Unloading Trucks.

Jamaica Aerospace Company

8/06-7/13

3002 N Commerce Pkwy

Miramar Fl 33025

Duties:

Managing all processes and functions within a busy warehouse.

Managing a team of 25 employees within the warehouse.

Coordinate racking and storing maintain high standards of material handling.

Ensuring stock levels are manage and controlled effectively.

Implement new projects

Corrective action reports.

Making sure that all freight receipts and deliveries are shipped out in time.

Leading,Motivated, Training and developing staff.

Email the clients to monitor the quality of service they are receiving.

Responsible for disciplinary and grievance procedure .working with team leaders to review procedure an max customer service.

Tri-County Unloading Serv.

Miami Gardens, Fl

Supervisor: Jeremaih Hicks

03/05 – 07-06

Duties:

Unloading Assigned Trailers and Separating Items on each pallet.

Winn-Dixie Distribution Center

3300 N.W 123rd St. Opa-Locka, Fl 33167

06/03 – 07/04

Duties:

Selecting Products for Company Chain of Stores.

Using Double & Single Pallet Jacks

Little Guys Food Serv.

5971 S.W 21st Hollywood, Fl 33023

Out Of Bussiness

Duties:

Order Pulling, Stock Rotation, Drivers Asst.

Order Loader & Receiving

02/02 – 06/04

Education:

Previously attended Broward college, I have 44 credits towards my Bachelor Degree in communication.

Reference:

Available Upon request.

Contact this candidate