Project Coordinator

PROFESSIONAL PROFILE

A highly detail oriented project coordinator with an exemplary background in critical information dissemination and risk management in the global IT professional services sector. Skills and abilities including:

•Time management, organizational leadership, and relationship management

•Microsoft Office Suite, Microsoft CRM, Smartsheet, Navision and Sales Force

PROFESSIONAL EXPERIENCE

CentricsIT - Norcross, GA October 2016- Present

Project Coordinator- Global Professional Services

Lead scoping meetings with clients, major third-party service providors, and internal engineers.

Manage over 15 concurrent IT deployment projects (i.e. data migrations, software updates, equipment installations) daily, ranging in status of quoting to sign off.

Utilize Microsoft CRM to produce status reports, track projects, house quotes and evaluate department revenue to date.

Communicate project status updates, solutions and challenges to company executives and remote teams weekly.

Analyze RFP’s and RFQ’s to produce effective and time efficient solutions.

Produce accurate purchase and sales orders using Navision while adhering to company policies.

Collaborating with accounting department regarding client and vendor purchase orders and invoicing.

Conduct status calls with clients and engineers to provide project status, change orders, and scheduling solutions.

Prioritize projects based on estimated start date, project duration, and number of resources needed.

Create contingency plans in the event of resource constraints and delays.

Negotiate pricing to ensure projects remain within budget and estimated sales margins are met.

Analyze current project delivery methods to identify and provide recommendations that eliminate bottlenecks and redundancies.

Multi-tasking under minimal instruction and tight deadlines.

Collaborate with logistics department to produce packing and shipping costs within project budget.

Market Source/ HP Inc. - Alpharetta, GA June 2015- October 2016

Territory Inside Representative/ Marketing Liaison

Collaborated with business development team members and business analysts on projects to improve processes, define activities, and monitor process performance.

Utilized Excel functions such as V-lookups and pivot tables to create and distribute reports for HP Inc. Partner Business Managers, resellers, and customers.

Successfully served as a liaison between HP Inc. channel supplies managers and their partners by providing HP branded promotional information via presentations and email.

Continuously conducted market research, identified market trends, technologies, and competitive awareness through multiple channels such as forums, analytics, and extensive internet research in order to create solutions and grow new opportunities for HP Inc.

Organized and developed team processes by working directly with internal management.

Emory Healthcare – Atlanta, GA Mar. 2014 – Sept. 2014

Patient Access Representative

Obtained demographic and insurance information for verification and registration of all patients in the Emergency Department.

Communicated Emory University Hospitals’ financial and privacy policies to each patient.

Organized billing arrangements necessary for patient care.

Scheduled procedures/follow up appointments.

Utilized pertinent software such as GPR, Healthquest, Emdeon, and Millennium scheduling.

Johnny Moran, Agent – State Farm Insurance – Savannah, GA Oct. 2011 – Jan. 2012

Administrative Assistant/Licensed Sales Representative

Implemented daily marketing tasks for customer retention and prospect development.

Communicated effectively with claims adjustor and billing coordinator to document modifications.

Resolved impromptu customer concerns while implementing company policy.

EDUCATION

Savannah State University – Savannah, GA December 2013

Bachelor of Business Administration

Concentration: Management

Project Management Institute June 2017

Certified Associate in Project Management (In Progress)

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