Customer Service Representative
Resume:
VIRUPHA PARATHAKUMARAN
Scarborough ON M1B5Z1
*-****-********@*****.**
CAREER OBJECTIVE To obtain full time employment as a customer service representative
Where my skills will be utilized to enhance company growth, productivity and profitability
EDUCATION
2005 - 2007 Centennial College, Toronto, ON
Office Administration – Executive Diploma
Average A
Courses completed:
Microcomputers 1&2, Financial Applications, Critical Business Practices, Transcription Techniques, Office Procedures & Communications, Financial Accounting, Integrated Software Applications, Executive Transcription, Project Management & Presentations, Field placement, and Accounting 1&2
2004 – 2003 Sacs Adult School, Toronto, ON
Ontario High School Diploma
Attained average of 90% in OAC
2003 – 2000 University of Jaffna, Sri Lanka
Bachelor of Arts specialized on History
LANGUAGE Speaking, writing, reading fluently in English and Tamil
WORK EXPERIENCE Shift Manager
June 2007- Mar 2017 KFC Fairview mall, Scarborough, Toronto, ON
Cash Responsibilities
Excellent customer service
Counting Inventory, Data entry, Ordering products
Managing shift
Trained the team members
Sep 2007- Mar 2017 Language Instructor Tamil Language
Pavaanar valakam (Mother Theresa High School)
Designed and Taught Tamil language
Reference: Available upon request.
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