Customer Service Management
Resume:
**** ****** ***., ****** ** *****
*************@*****.***
TERRY WALKER
WAREHOUSE PROFESSIONAL
Great management skills
Customer service focused
Service-oriented
Accept responsibility
Desire to learn & improve
Excellent communication skills
Expert in fork lift operating
Safety conscious
RELEVANT SKILLS AND ABILITIES
Assembly – Manufacturing
Boxed products and labeled them according to specifications
Relieved workers so they could go on breaks – crossed trained on multiple lines
Inspected products and packaging, sending back damaged goods
Packing – Warehousing
Stacked, packed and labeled items for shipping
Confer or correspond with representatives to rectify problems such as damages, shortages
Prepare documents, such as work orders, bills of lading, and shipping orders
Operating and working on agricultural, construction, lawn and turf equipment
Wave planning
Dock worker: loading and unloading trucks and trailers
forklift operation: Reach, Pacer, Walkie, OPC and LPG
conducting inventory
EXPERIENCE
Supervisor Southwire Co., Pleasant Prairie, WI 11/2010 to 02/2016
Laborer (Randstad) Reebok, Pleasant Prairie, WI 03/2010 to 07/2010
Foreman Greg’s Landscape Group, Racine, WI 06/2005 to 11/2009
EDUCATION/CERTIFICATIONS
College of Lake County, Grayslake, IL–Supervisory Management certificate 2015
Employer sponsored forklift trainer certification 2015
Employer sponsored forklift certification 2015
Personal Fall Arrest System certificate 2015
CPR certified 2015
Fox Valley Technical College, Appleton, WI – HSED
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