Customer Service Sales

Gordon E. Archer IV

**** ************ **. #*** ******, CO 80203 480-***-**** *************@*****.***

O B J E C T I V E

Utilizing my customer relations expertise paired with my knowledge and skills in sales, I am seeking a rewarding yet challenging career that compliments my eagerness to exceed company expectations.

E X P E R I E N C E

Relationship Banker - Small Business Specialist Boulder, CO

JP Morgan Chase Bank January 2014 – Present

Worked with clients to obtain and establish financial goals from an advice based approach

Built strong lasting relationships with clients through multiple channels of communication

Utilized effective branch teamwork by referring clients to partners

Deepened and broadened relationships with effective cross selling techniques

Dual Rate Cage/Guest Service Supervisor Emmetsburg, IA

Wild Rose Casino and Resort September 2012 – November 2013

Managed, trained, and motivated a staff of 10 employees to provide exceptional customer service

Maintained and fill multiple ATM’s with currency ticket cashing machines

Demonstrated strong communication and conflict management skills through interaction with guests

Balanced a vault and cashier's drawer daily

Repair Technician Mesa, AZ

All Mobile Matters July 2011 – July 2012

Worked independently to provide customer service and maintain store standards

Brought forth selling techniques to boost profits and meet sales goals

Diagnosed and repaired mobile devices

Placed part orders and keep inventory up to date

A C O M P L I S H M E N T S A N D C E R T I C F I C A T E S

FINRA Series 6 License

March 2016-Present

E D U C A T I O N

Chandler Gilbert Community College Chandler, AZ Major: Business Administration August 2010 – May 2012

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