Quality Assurance Manager

MEENAKSHI Express Entry profile number: E*********

Mainframe Developer Tester Analyst

Chennai, India

: +91-729******* / 971******* : ***************@*****.*** : **************@*****.***

: https://www.linkedin.com/in/meenakshi-santhanakrishnan-47954b140/

Aspiring for a challenging position with a leading organization, where my knowledge and experience can be enriched and enhances the organizations bottom line profitability

CAREER SNAPSHOT

An accomplished technocrat with over 4 years of experience in IBM Mainframe Technologies with extensive focus on Development, Maintenance Support and Enhancement projects; sound understanding of SDLC and Information Management Lifecycle (Mainframe)

Outstanding domain knowledge of industry vertical of HealthCare and Insurance based applications

oAdept with Mainframe technologies&tools viz. Cobol, JCL, CICS, DB2, VSAM, and MQ series

Acted as a Quality Assurance representative, responsible for all quality related activities & ensuring deliveries with refined quality; trained new joiners on Q/Care Production support, Q/Care Regular Business & Quality Assurance

Proven competency in handling entire project lifecycle from inception to delivery viz., requirement gathering, project management, software development, quality assurance and implementation

Skilful in project estimation & planning, resource management & quality processes as per Industry standards

Innate ability to understand business and functional requirements, outstanding analytical and technical skills to solve complex, cross-functional and technical issues

GLOBAL EXPOSURE

Working with an American Client Wellpoint. Proactively collaborated with offshore & onshore team, clients and stockholders from USA as well as from diversified backgrounds & geographies

TECHNICAL EXPERTISE

IBM Technology:

COBOL, CICS, EASYTRIEVE, JCL, TSO/ISPF

Mainframe Tools:

CHGMAN, CONTROL-M, $AVRS, File Manager Debug tool, Fault Analyzer, SDSF,File-Aid

Data Base:

VSAM, IMS DB

Operating System:

DOS, Windows NT/95, Windows 2000, MVS

FUNCTIONAL EXPERTISE

Analytical Skills

Requirement Analysis

Coding& Designing

Project Management

Root Cause Analysis

Issue Resolution

Application Testing

Quality Assurance

Bug Tracking

EDUCATIONAL CREDENTIALS

Bachelor of Science in Physics (Computer Science Allied), Cauvery College for Women, India – 2007

Diploma in Computer Programming (C, C++, Java) Trichy Regional Engineering College, India – 2005

MBA – Technology Management (Part time), Centre for Distance Education, Anna University, India – Pursuing

Attended a training program on Mainframe Technologies in Syntel Ltd., Chennai for a period of 30 days

LANGUAGE SKILLS

Fluent in English, and Tamil

CAREER SNAPSHOT

Cognizant Technology Solutions, Chennai

Analyst Programmer

Nov 2010 - Oct 2011

Syntel Limited, Chennai

Analyst Programmer

Jun 2007 - Oct 2010

PROJECTS HANDLED

At Cognizant Technology Solutions:

Title # 1:

WGS – Claims SSCR (Maintenance Project)

Client:

Wellpoint, USA

Role:

Team Member / Developer / Quality Controller Team Size: 45

Duration:

Nov 2010 – Oct 2011

Environment:

MVS/0S390

Objective:

The aim of the project is to work on the SSCR (Small System Change requests) for the enhancement required on WGS systems (WellPoint Group System)

Responsibilities:

Interacted with the product team and business analysts to understand the business requirements

Design major functional enhancements with optimal technical solution and delivered successfully

Estimated Project startup activities and provided solutions after understanding the requirements

Reviewed design documents and test results based on the requirement

AtSyntel:

Title # 2:

Q/Care Regular Business

Client:

WellPoint, USA

Role:

Analyst Programmer / Team Member

Duration:

Oct 2007 – Jun 2009

Environment:

MVS, COBOL, JCL, Easytrive, CICS, File Manager, Fault Analyzer, Debug Tool, Control-M

Description:

Q/Care Regular Business takes care of the Member, Employer Group and Provider related services

Responsibilities:

Handle day-to-day technical operations for the analysis, design, development, testing, installation, and maintenance of the application; performed code review, unit test and system test review

Interacted with region owners to check its connectivity, and availability to perform UAT

Load all the process documents as per the SQA (Software Quality Assurance) guidelines

Provide on call support for the Q/Care system

Title # 3:

LOQ EET

Client

WellPoint, USA

Role:

Analyst Programmer / Team Member

Duration:

Jun 2009 – Oct 2010

Environment:

MVS, COBOL, JCL, Easytrive, CICS, File Manager, Fault Analyzer, Debug Tool, Control-M

Description:

This module takes care of Enrollment of member to wellpoint. Electronic Eligibility Transfer is the process through which the member details of various Employer Groups get validated and loaded into the Q/Care Membership sub system.

Responsibilities:

Analyze the business functionality and preparing the technical design document

Analyzing the work requests/Incident Reports from the customers

Involved in coding and preparing the test cases for all phases including Unit and System test

Identified the technical cause and potential impact of errors and implemented coding to troubleshot

Title # 4:

Q/Care Production Support

Client:

WellPoint, USA

Role:

Analyst Programmer / Team Member

Duration:

Jun 2007 – Oct 2010

Environment:

Chgman, Control-M, $AVRS, COBOL, JCL, CICS, Easytrieve, ISPF, File Manager

Description:

This project involves the monitoring of Q/Care nightly batch cycle where the Q/Care business data will be processed in the batch mode. The online region will be brought up before 6:30am EST which the SLA that SYNTEL has signed with WellPoint.

Responsibilities:

Prepared the metric and assigning the resource as per the requirements

Analyzed the business functionality and prepared the technical design document

Note: Complete Projects details will be provided upon request

References are available upon request

Contact this candidate