Etienne Marcel AKONO MBIDA

Personal details:

•! QA Officer, Yavin Technologies Inc.

•! Cameroonian, Single, 35 yrs old

•! Alabang, Muntinlupa City, PHILIPPINES

•! Tel: +63-091**-***-***/ 090*-****-***

•! ID Skype: marelko2016,

•! E-mail : aczutw@r.postjobfree.com

Languages:

French: Native level

English: Fluent (both Spoken and written)

Spanish, Latin, Greek, Hebrew: basic knowledge

Objectives:

Willing to work in a dynamic, challenging and growth oriented. Become an Associate of your team, where I would develop my highest potential and contribute to your Organization growth. Qualifications:

•! Graduate,of,Bachelor,of,Arts,in,Philosophy

•! Communication,skills,and,strong,sense,of,Organization

•! Highly,Computer,literate,,familiar,with,CRM,systems,(Rhino,,Pinnacle,,Limelight)

•! Ability,to,manage,a,wide,range,of,people,living,in,intercultural,Environment

•! Ability,to,initiate,new,ideas,and,work,with,minimal,supervision,and,under,pressure

•! Eager,to,learn,new,skills,and,knowledge.!Flexibility Professional Careers:

! Since Feb. 2016: Employee of Yavin Technologies, INC, Philippines

"! Since April 2016: QA Officer/Trainer/Verifier

Duties: Auditing Calls/Emails, Verifying Sales, make daily reports to the utter Management, Coaching/Training...

"!Feb. Apr. 2016 - : French CSR

Duties:

"!Handling Customers inquiries through email and over the phone

"!Using Office applications for daily reports and escalation

"!Documents translation English to French and Vice versa

! Oct. 2013 – Nov. 2014: Employee of “College du Salut de Bitam” - GABON Status: Teacher

Teaching subjects: Philosophy and mathematics

! 2011-2013 : Receptionist at La-Falaise Hotel - CAMEROON Responsibilities:

•! Fulfilling,customers’,requests,by,clarifying,desired,information,through,email,and, phone

•! Confirm bookings and close cancelled bookings.

•! Provide alternate accommodation for denied bookings.

•! Identify,and,solve,system,errors,and,limitations,,report,to,Supervisor.

•! Etc...

Other activities:

•! Since Jul 2015: English Training at American Institute, Quezon City Branch

•! 2007-2008: Member of philosophical thought’s Circle Status: Assistant Secretary

•! 2009-2010: Member of “Echos des collines”

Status: Copy Editor

Education:

•! 2010 : Bachelor’s of Arts - philosophy, Institut de philosophie St-Joseph-M – CAMEROON

•! 2011-2013: Theology, Ecole théologique St-Cyprien Ngoya – CAMEROON

•! 2005: Economic sciences and Management, University of Douala – CAM.

•! 2004: Graduate, Saint-Michel College, Douala - CAMEROON Option: Mathematics and physical sciences

Technical skills:

•! Computer:

•! Experience,with,installation,,configuration,and,upgrading,of,hardware,and,software,support

•! Experience,with,MS,Office,products,,CMR,systems,,network,system,,video,editing...

•! Experience,with,Online,Booking,Applications:,Tripadvisor,,Expedia...

•! Driving school: Two driver’s licenses: categories,B, 2009 and C, 2012 (for truck)

•! Experience about Vehicle driving for 5 years including the one about light truck. Reference':'Upon'Request'

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