Assistant Medical

NATHAELLE PIERE

** ******* ******, ********, ** *2302

Home: 774-***-**** - *********@*****.***

PROFESSIONAL SUMMARY

Accomplished Phlebotomist with a compassionate nature, personal care expertise and a track

record of upholding the highest level of patient satisfaction. Looking to implement skills in a

dynamic clinical setting.

SKILLS

Bilingual (Haitian Creole) Sharp critical thinker

Venipuncture/blood draw expert HIPPA compliance

Medical laboratory procedures talent Epic

Qualified in patient transport Microsoft office

Phlebotomy knowledge Close attention to detail

Calming Anxious Clients Calculating Quantity of Blood Needed

Lab equipment maintenance Excellent verbal communication

Following Infection Control Guidelines Suggesting Ways to Improve Quality and

Efficiency of Blood Collection

WORK HISTORY

01/2010 to Current Senior Phelbotomist

Brigham and Women Hospital –75 Francis Street

Trains and coordinates the training of new Phlebotomy staff, including program development

and revision, orientation and direction of Phlebotomy trainers, documentation, evaluation and

remediation.Coordinates the retraining of current staff when ongoing errors are

identified.Coordinates ongoing staff training and development.Maintain and update Training

Manual and materials.Evaluate and Implement new techniques and procedures.Assess staff

competency. Provides input to phlebotomy manager in hiring of employees and completion of

performance plans. Experience with various medical conditions including Parkinson's,

Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease. Routinely retracted patient throat

cultures and prepared them for lab submission. Collected blood, tissue and other laboratory

specimens and prepared them for lab testing.Strong leader for nursing personnel assigned to

the unit/shift. Explained procedures to patients to reduce anxieties and increase patient

cooperation. Reduced turnaround time on lab results by [Number]%. Took direction from

physicians, RN and LPNs. Processed patient specimens according to priority and documented

results. Report significant information and changes in patient condition to nurse supervisor.

01/2008 to 01/2010 Team Leader/Phlebotomist/patient care assistant

Caritas St Elizabeth Medical Center –735 Cambridge Street,Brighton, Ma

Providing direct and indirect care for patients by assisting registered nurses with clinical tasks

and responding to the needs of patients and family members and taking a proactive role in the

efficient operation. Working collaboratively to provide excellent care to patients and families in

the safest environment.Follows all procedures and protocols for blood collection. Collects blood

using proper safety and infection control procedures. Collect blood using good judgment,

reasonable and prudent care and according to policies and procedures, including but not

limited to the following: Check two patient identifiers and insure a complete match between

requisitions, labels and patient identification card. Use hand hygiene procedures according to

unit guidelines Select appropriate specimen collection equipment Select appropriate site for

blood collection. Package and transport specimen Monitor patient and insure bleeding has

stopped, and patient is stable. Review prior to collection a standard checklist which includes

checking for potential adverse reactions such as history of fainting, and latex allergy. Is

customer focused and puts the needs of patients first Maintains patient privacy, and follows all

HIPAA guidelines With training, or if qualified by competency review, provide EKG, clerical

to

to

DUCATION

ERTIFICATIONS

01/2010

01/2009

E

2000

2013

C

and specimen transport functions.

01/2011 Phlebotomist

Temp Angency –Mass Ave

Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation. Ensured

collection of lab specimens by appropriate lab courier. Performed clerical duties, such as word

processing, data entry, answering phones and filing. Maintains blood-drawing areas in a clean

and safe condition according to hospital and department policies and procedures. Requests

correct tests ordered by physician and outreach offices and appropriately labels specimens.

Properly matches computer labels to correct handwritten labels. Delivers all specimens to their

appropriate Laboratory areas, with emphasis on the timely delivery of Stat specimens and tests

requiring specialized attention. Demonstrated ability to lead and motivate outstanding

healthcare teams.

01/2010 Phlebotomist/Lab associate

Lab Force Services/Temp Agency –Mass Ave

Demonstrated ability to lead and motivate outstanding healthcare teams. Interviewed patients

to obtain medical information, weight and height measurements and vital signs. Performed

glucose testing and assisted in administering injections and urinalysis. Implemented necessary

changes based on evaluation of staffing requirements and floor assignments. Managed caseload

of 20 clients, providing education, treatments, IV therapy, venipuncture and wound care.

Escorts patients to exam rooms and provides direct patient care.Prepares patient exam rooms

to ensure they are ready for patients and doctors. Keeps the exam rooms stocked with supplies

needed to perform patient assessments. Responsible for keeping exam rooms clean. Collection

center front desk including Fax receipt and send, filing of orders, answering telephones and

placing requisitions in queue according to policies and procedures. Maintain adequate supply

inventory, and complete monthly inventory checks as assigned.

Associate of Science: Medical Assistant Degree

Bay State College - 122 Commonwealth Ave

Associate of Arts: General Studies

Mass Bay Community College - 50 Oakland Street

1995-1997 American Red Cross

Certified Nursing Assistant/Phlebotomist

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