Customer Service State University

Omar Muradvich

Phone: 602-***-****

Summary of Qualifications

•Earned a B.S. in Civil Engineering from Arizona State University

•Obtained close to 2 years experience as a Math and Computer Tutor with Community College. I like working in the field of Drafting/ engineering. I also have great organizing and communication. Passion for customer service and ownership of the customer experience including comprehensive issue resolution.

•Computer literate

•Strong written communication skills.

•High level of integrity – a background check will be required.

•Must be detail oriented.

•Customer service skills

•Reliability is necessary for this position.

•Ability to work independently in a team environment.

•Must be able to learn detailed procedures

•Ability to handle a reasonable amount of multitasking to respond quickly and logically.

•Self-initiative and a passion for follow-through on issues.

Work Experience

Primavera Online Math Teacher

online math teacher

july 2016---

Engineering Technician

City of Phoenix

July 2015-April 2016

•Working with customers at a public counter

•Processing and Issuing miscellaneous building permits

•Performing a high volume of data entry consistently

•Supporting plan review staff in processing plans and permits

•Maintaining records and files used by plan review staff

•Assist with creation of auto-cad details/drawings for use by the Residential Plan

Math Tutor at Revolution Prep

September 2013 – Present • Online multi-media communication tutoring for high school and Junior High school Math.

Math and Computer tutor at Community College

August 2012 – December 2014

•In person, one to one and small group tutoring math tutoring with first year college students and returning students. • Tutor students in Microsoft office: Excel, Word, Power Point, and Access.

State Intern

Arizona Department of Transportation

June 2007 – July 2012 (5 years 2 months)

•In the ADOT Bridge Hydraulics Section I produced drafting and technical comments on design plan sheets with Microstation Cad software, assist in preparing bridge hydrology and hydraulics reports, developing and updating Plans of Action for all scour vulnerable bridges, providing technical assistance and guidance to local jurisdictions, bridge inspectors, and ADOT Districts, and occasionally conduct field visits. I am also familiar with performing a flood frequency analysis on a project site

State Intern

Arizona Department of Transportation: Bridge Technical Section

June 2006 – August 2006 (2 months)

•Prepared fundamental engineering computations, material quantity take offs, estimates, surveys, and designs.

State Intern

Arizona Department of Transportation: Materials Section

August 2005 – December 2006 (4 months)

•Performed tests on construction material such as gravel, asphalt, or concrete in order to make sure the sample meets the specified standard for infrastructure construction on State routes.

•Performed sieve analysis test in the material lab on several aggregate samples. This test separates the lager rocks from the smaller in accordance with to AASHTO requirements.

State Intern

Arizona Department of Transportation: Program and Project Management Section Intern:

May 2005 – August 2005 (3 months) • Entered data using different programs such as excel or word.

Education

Bachelor of Science in Civil Engineering, May 2010

Arizona State University, Tempe

•GPA: 3.0

Associates in Science Degree, May 2007

Community College,

•GPA: 3.9

•I was awarded the SSEAA – Scholarship and Support Equal Academic Achievement. This is awarded to students who have high honors.

Volunteer

Teaching assistant, Sierra Verde Elementary school, 2002 • I helped students in the second grade in there math reading assignments.

References

Available upon request

Contact this candidate