Customer Manager

AI PHAM NGOC

**** *** ******, ****** *****, CA **841

**********@*****.*** 714-***-****

Continued...

CAREER OBJECTIVE

To obtain a position as a Corrugated Structural Designer. WORK EXPERIENCE

Corrugated Structural Designer 2016 – Present

Box It Up! Packaging, Santa Ana, CA

Designing POP displays, standee displays, counter displays, pallet displays.

Creating custom packaging and insert, targeting on cost and marketing.

Checked order to verify board test and machine information accuracy.

Ordering board and die board.

Corrugated Structural Designer

2008 – 2016

PCA of America, Santa Fe Springs, CA

Increase business due to quick turn sample (next day service)

POP & Packaging 2 – 3 days turn around

Scheduling assure customer satisfying product in Design Dept. Corrugated Structural Designer

2004 – 2008

California Box Company, Santa Fe Springs, CA

Schedule project on time

Coordinated Die Shop according to schedule

Checked order to verify board test and machine information accuracy before ordering board and die board.

Kongsbert cutting table.

Corrugated Structural Designer

1998 – 2004

Mercury Die & Container, Alhambra, CA

Appointed from designer to senior designer with in a year since Jointed M.D.C design lab.

Assisting design manager to scheduling of projects deadlines, serving customer, suggested styles.

Designing POP displays, standee displays, counter displays, pallet displays.

Creating custom packaging and insert, targeting on cost and marketing.

Good relationship with Customer / Vendor and problem solving skills;

Using Ashlars Vellum version 4.

Data Tech 3000 cutting table

Corrugated Structural Designer

1993 – 1998

Marfred Industries, Lakeview Terrance, CA

Researched and developed of POP Display and insert

Handle a busy and rush, order request under 3 hours for over 20 salesmen of Marfred Industries.

Using I.Q. Intelligent Software, Version 7.0. w/Alpha Merics cutting table. Die Maker

1990 – 1993

Craftsman Cutting Dies, Anaheim, CA

Using Packaging Design Toolbox Version 3.1

Press Operator

1983 – 1990

Sir Speedy Printing Inc., Chattily, VA

Computer Graphic Design,

AI PHAM NGOC

Page 2

Operating A.B DICK 9840 w/T.H, 9850 and CHEFT 2217 w/T.H. Film developed, negative developer, mixing chemical. Pre-pressed: stripping, layout, paste-up, Ink mixing and plate burner. EDUCATION

Sao Mai High School, Da-Nang, Vietnam 1975 - 1979

Major: Vietnamese

Northern Virginia Community College, Alexandria, Virginia, 1981 - 1983 Major: English

Arlington Career Center, Arlington, Virginia 1982 - 1983 Major: Printing (Certificate)

SKILLS

1- Increase business due to quick turn sample (next day service) POP 2 to 3 days 89%

Packaging 2 to 4 days 80%

D/C standard no more than 2 days 97%

2- all information to CSR quickly allowing quotes to customer as fast as sample goes out. 3- Scheduling assure customer satisfaction in Design Dept. 4- Increase of D/C turn to orders, providing structural, attractive, technical, nesting and determination lead edge to save board and help production time.

5- Taking basic idea from customer to improving their idea beyond the expectation. 6- Coordinating die shop to produce quality die in a timely manner. 7- Structural design and POP are always checked by myself and help other designer/sample maker with idea (better way to improve things).

8- Release die board to production w/approval with tap off. 9- Check order to verify board test, machine information is correct before ordering board. Qualifications:

-Artios software / Kongsburst cutting table.

- Excell and Microsoft Word.

-Targeting on POP, Packaging and D/C

-Production on time.

-Die board prepare on time to product.

-Fast service on Non D/C less than 8 hours

-Top & Cape

-Providing clear and accurate structural drawings. Maintaining project files and CAD files. Operating and maintaining the sample cutting table.

-Effective problem-solving skills

-Effective planning & organizing skills; ability to handle multiple task/duties

-Ability to represent the company in a positive and professional manner at all time

-Ability to adapt effectively to workplace changes and new job duties/responsibility

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