John Lan
***-** **** **** ******** NY ***** 302-***-**** ***********@*****.***
Professional Summary
MBA with 12+ years Customer Relationship and IT Solution background in Fortune 100 Company, I am proactive, positive, passionate, and creative person professional in product/service management, business plan, market research, project management, customer relationship, and consistently delivering value and customer service.
Education
St. Johns University, Queens, NY May 2017
Master of Business Administration, Marketing
Harbin Institute of Technology, Harbin, China July 2002
Bachelor of Engineering in Environment Engineering
Bachelor of Engineering in Computer Science and Technology
Professional Experience
Pfizer Investment Co., Ltd., Beijing, China July 2008 -- July 2015
IT Product Manager (Business Technology Manager)
Built, developed, and maintained client relationships
Strategically proposed and introduced multi-channel marketing business plan and solutions internal and external
Innovated new mobile products and upgrade to expand business growth and customer communication
Analyzed business trend and conduct market research to optimize product design and implementation plan
Demonstrated acumen and distinct insight in idea and product by combing marketing and IT
Contributed to implementation of SAP and Oracle in Pfizer China as key member of business technology stream
Led the launch and extension of enterprise data integration platform and APAC financial data warehouse reuse
Collaborated with multiple teams in IT Platform integration and incorporation between Wyeth and Pfizer;
Coordinated and consulted IT plan of Pfizer China JV Project
Personal Award
2014 Best client partner of Pfizer China Commercial and Diversified Business
2014 Best Value of Business Technology
2011 Best Player of Business Technology
International Air Transportation Association, Beijing, China May 2005 -- January 2008
Project Manager
Established the IT strategy, built and managed IT team, analyzed the business, innovated and delivered solutions;
Accomplished China airline and air agency service desk (billing & settlement) portal
UFIDA Software Engineering Co., Ltd., Beijing, China April 2004 -- June 2005
Project Manager
Implemented market analysis, forecast, promotion, solution delivery, and IT team management
Led Lenovo business opportunity capture system and China Customer Information system
National Digital Library, Beijing, China September 2002 -- January 2004
Software Engineer
Developed, tested and deployed the software, launched quality assurance, and fulfilled risk control
Skills: Marketing Plan, Business Plan, Vendor Management, IT Strategy, Microsoft office suite, SQL Server
Language: Fluent English and Mandarin