Administrative Assistant

Ms. Dominique Phillips

**-** ****** ******, ******, NJ 07112

Cell: 973-***-**** Alt: 973-***-**** Email: *******************@*****.***

Objective: To secure a promising position within a company that will allow the utilization of my extensive skills and experience in Office Administration and/or Management

Experience:

Meadowlands View Hotel North Bergen, NJ Sales Coordinator/ Office Administration Sept. 2015-Present

Assist in all functions of hotel management and organization

Front Desk Operations for fast paced hospitality environment

Train new employees in sales department and/or restaurants

Utilize (Opera System) to Create/Cancel Reservations

Reserving Accommodations for group sales, banquet events, reservations

Supervise parties, bartend and clean maintain banquet halls post events

Maintain time sheets and scheduling for restaurant staff

Negotiate reservation terms while assisting clients with their arrangements and budget

Work closely with third party vendors

Market hotel offers, pricing, and reservations

Facilitate FedEx/UPS incoming and outgoing shipments

Place orders upon request

Organize and maintain office cleanliness

Managing and assisting with company and departmental inventory

Typing, Filing, Copying, Faxing

Receive and direct all phone calls via multi-lined phone systems

Review/Respond to emails and ensure it is delivered to the appropriate department

First Hopewell Mutli-Purpose Center Newark, NJ

Office Manager/ Weatherization Clerk Nov. 2007- July 2015

Daily utilization of Microsoft Office Suite i.e. Excel, Word

Provided quality office support to large staff and clientele

Intake of client application and forms to process for qualification for home energy assistance program

Collected and verified required documents for program consideration

Attended seminars and training (In/Out of state)

Processed work orders for hot water tanks and boiler replacement

Conducted new house audits

Scheduled contractor appointments to ensure proper functioning of heating/HVAC in clients’ homes

Intake and input of client information for State funded programs (HEA/USF/Weatherization)

Attended Dept. of Community Affairs meetings required at state headquarters

Assisted licensed contractors in bidding for new contracts

Responsible for scanning and faxing of important documents

Filing of applicant personal files and applications

Responsible for screening multi-line phone calls, Data Entry, Bookkeeping

Education:

Essex County College Newark, NJ

Pending B.S. (Business Administration) January 2018

Newark Business Training Institute Newark, NJ

Business Administration September 2007

East Wick College, RETS Institute Nutley, NJ

Medical Assistant August 2004

Skills/ Qualification & Certifications:

MS Office Suite, Excel, PowerPoint, Word, Outlook, Opera Systems, Micros POS, Keyboarding,

Word Processing Typing: 88WPM; Medical Term/Trans, Clinical lab, Phlebotomy, Principles of Anatomy & Physiology, Medical lab/EKG, Patient Relations & Office Practice, Emergency Care Procedures, Computerized Medical Management; OSHA, CPR and First Aid Operating Knowledge: Hemocue, Reflotron, Sterilization, Urinalysis and Glucometer

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