Customer Service Sales

DEVAL DESAI

**** ****** ****

Mississauga, Ontario L4T 2L8

365-***-****~**************@*****.***

OBJECTIVE

Looking for a challenging and responsible position in a Customer Service, where I can fully utilize my knowledge and skills to enhance the growth of the Organization

HIGHLIGHTS OF QUALIFICATIONS

• Over four years of experience in customer service.

• Good interpersonal skills used to build rapport and trust quickly with customers, in order to increase repeat business and word of mouth referrals.

• Keen attention to detail user to ensure accurate processing of payments.

• Ability to work well under pressure effectively to meet deadlines.

• Excellent knowledge of MS Word and MS Excel.

• Goal Oriented, Highly Motivated and team Player.

RELEVANT EXPERIENCE

Client Consultant

• Solid time management skills and effective organizational skills used to complete tasks to perfection.

• Ability to work well under pressure effectively to meet deadlines

• Excellent knowledge of MS Word and MS Excel

• Able to thrive in a fast paced environment and multi task on a daily basis.

• Goal oriented, highly motivated and team player

• Solid work ethic in delivering high-quality service to customers.

Profession Details :

Sears Woodbine

Sales Associate Toronto, Canada Sep 2016 -Jan 2017

• Maintain the customer service and checkout area for prompt and accurate processing of the customer’s order for Perfume Products.

•Merchandise and maintain designated areas.

•Providing outstanding customer service as per company standards, working with a Point of Sale (POS) system.

•Generating Sales.

•Assisting in merchandising, displays and maintenance of the store’s cleanliness.

EMPLOYMENT EXPERIENCE

Ahmedabad Central Shopping Mall

Sales & Service Associate 2009-2015

• Handled Sales function across different sections in the mall.

• Took Care of Visual Merchandising of the different Sections in the Store.

• Helped Customers with size, colour, Brand & explanation of offers.

• Helped with decoration in the mall as per the theme during festive seasons.

• Helped Customers with the alteration of Clothes with length, size.

• Promoted loyalty cards of the Mall to enhance loyalty of the Mall.

• Took care of Cashier department when required and helped handling cash &

billing

• Co-ordinated with other stores in case of shortfall in inventory.

EDUCATION

2006 Bachelor of Science M G Science College

2001 Higher Secondary Certificate Diwan Ballubhai School

1999 Secondary School Certificate Diwan Ballubhai School

References: Available on Request

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