Gordon Thompson
**** **** ****** **. ************, IN 46268
PH: 317-***-****/Cell: 317-***-****
E-Mail: *********@*****.***
OBJECTIVE
I seek a full time permanent position as an IT manager or IT director or senior systems administrator. that is a challenge and includes responsibility and accountability. I offer very strong communication skills, a willingness to work long hours, and travel as needed. I am a MCSE, CNA, CCA, CCNA, MCDBA, and ECP. I attended the University of Indianapolis with courses of study in both Information Technology and Engineering.
Employment Experience
Planned Parenthood of Indiana and Kentucky (December 2016-March 2017) 200 S. Meridian St Suite 400, Indianapolis, IN 46225
Director of Information Technology and Data Management/Information Security Officer
Responsible for day to day operations of IT department
Managed 7 employees and 2 contractors
Responsible for IT budget
Negotiated contracts for IT functions
Formulated plans for outsourcing of various departments within PPINK including the IT department
Managed and built servers using server 2008 and 2012
Managed VMWare
Wintel hands on experience
Larue Carter State Hospital (May 2015-November 2016) 2601 Cold Spring Rd, Indianapolis, IN 46222
IT Director, Information Security Officer
Responsible for day to day operations of the IT department. Supervised State IT employees and contractors
Liaison with the State IOT
Worked with Amazon Web Service (AWS)
Responsible for budget and reporting for the IT department
Member of the hospital executive council
Member of District 5 Emergency Management Coalition representing the hospital
Represented District 5 at Midwest Contingency Planners meetings
Administrator for the hospital CDC site
Administrator for the hospital NRI reporting
Member of the Joint Commission survey team for the hospital
Member of the CMS survey team for the hospital
Member of hospital safety committee
Chair of the hospital Reliable committee
Member of the Reliable Steering committee
Maintained inventory of all IT assets
Hospital wide cell phone and pager administrator
Maintained active directory
Developed accurate mailing distribution list
Member HIS committee
Member PIC committee
Member of ADHOC committee
Member of NDI planning committee
Member of EMR search committee
Managed servers
Managed VMWare environment
Managed Citrix environment
Wintel hands on experience
Franciscan Alliance Information Services, (October 2014 to March 2015) 1300 Albany Street, Beech Grove, IN 46107
As a contracted employee of IntellaPro LLC, 29 S. Federal Highway, Dania Beach, FL 33004 954-***-****
Senior Systems Engineer
VMWare
Windows Servers
Disaster Recovery
Load Balancing
Worked with Amazon Web Service (AWS)
HP Insight Manager
IIS 6.0
Clusters and Load Balancing
Used SCCM for application deployment
Wintel Hands on experience
Wishard Health Services, (April 2008-July 2014) 1001 W. 10th Street, Indianapolis, In 46202 PH: 317-***-****
Senior Systems Engineer
Responsible for Citrix, VMWare, Microsoft Hyper-V, Windows 2003, 2008, and 2012 based systems, Sun Storage, NAS and TSM
Administered 300 Physical and 420 Virtual servers. Windows, Linux, Unix and AIX
Built and configured both virtual and physical servers
Maintained IBM TSM backup for all servers
Built and administered Windows based servers using Server 2003, 2008, and 2012 platforms
Maintained Citrix CAGS
Managed Netscalers
Managed back-up tape library
Maintained and created TSProfiles
Worked with Amazon Web Service (AWS)
Managed Symantec
Maintained SAN network (IBM 4100,8500 & SUN 6540)
Maintained Sun 5320 NAS devices
Managed XIV and Equalogic Storage Devices
Managed Citrix Delivery Services Console
Managed Citrix XenApp Advanced Configuration Console
Managed Xen Center 5.5
Managed XenApp Power and Capacity Management Console
Managed Citrix Provisioning Services
Senior administrator for servers using Microsoft Hyper-V Virtualization
Managed VMWare Vcenter Console
Managed VMWare Vcenter Client
Managed VMWare ESXi Hypervisor
Managed Microsoft Hyper V Windows Server Virtualization
Managed Santricity Storage Manager
Maintained both Inpat and Oupat Gopher systems
Managed Microsoft Active Directory
Used VB Scripting and Powershell to create and modify login scripts
Worked with Azure
Built and Administered VDI Systems
Maintained Disaster Recovery Documents
Developed Disaster Recovery Procedures
Maintained Netback-up system
Maintained APP V Environment
IT project lead for various installs and upgrades throughout the hospital
Worked with various medical software packages and vendors such as McKesson Star, PHS, HIC and Gopher
Earned certification as a Certified Virtualization Professional (ECP)
Familiar with ITIL regulations
Familiar with both SOX and Hippa regulations
Used SCCM for application deployment
TeleServices Direct, (May 2007-March 2008) 5305 Lakeview Pkwy S Dr., Indianapolis, In 46268 PH: 317-***-****
Network Engineer, Manager
Hired by Teleservices to do a project for them involving upgrading Cisco equipment and servers. My job was to reconfigure all network equipment and update servers from server 2000 to server 2003 and to migrate all data.
Administered 6 HP, 3Dell and 5 Compaq servers onsite and at remote locations that were using Server 2003 platform.
Became involved in the purchasing of all IT related equipment and the opening of 2 new call centers and the closing of one.
Worked with various Cisco Pix firewalls, routers, and switches as well as VOIP and VPN setups.
Setup thin client for outside offices to connect to main network
Designed image for new VDI systems
Managed All off site IT techs (7), Vendors, All temp IT personnel
PepsiCo, (January 2004-May 2007) 5858 Decatur Blvd, Indianapolis, IN 46241 PH: 317-***-****
Project Manager, Plant Analyst, and Network Administrator
Hired full time as plant analyst, project manager, and network administrator.
Primary administrator for Microsoft 2003 based servers.
Used Citrix as main source for outside warehouses to connect to primary network
Project manager for the conversion to Active Directory from Novel involving 7 Sites Company wide.
Project manager for the DM+ warehouse upgrade, new line start ups, rework of existing lines, and switch refresh projects.
Project manager for the installation of the plant video conference system which included purchasing the equipment, supervising the installation of 3 new T1 Lines, and the reworking of the main conference room to accommodate the equipment.
Worked with other PBSG teams on multi- million dollar projects such as server upgrades and SAP go-lives. I set up the special purpose and general purpose wireless networks for the plant and warehouses.
Responsible for new warehouse startups in Plainfield, IN; Greenwood, IN; and Fostoria, OH.
Duties as network administrator included day to day IS systems admin and phone admin for the plant and outside warehouses totaling approx 500 users, 15 servers, 125 switches, and routers. We used Novell, AD, UNIX and VoIP.
Responsible for networks and servers at all Gatorade plants in the US. This totaled 77 HP, 37 Dell and 23 Compaq servers as well as some custom built servers used by engineering
Set up 5 different VLans for office and production floor use
Responsible for site compliance with all SOX guidelines.
Developed and managed IT budgets for all 9 hot fill plants
Traveled extensively for the company to train new IT employees as well as assist in the start up of new plants.
The main plant contact for all outside contractors involved in plant cabling (both copper and fiber) and software packages.
As a project manager I managed teams from 2 people up to 35, also managed 7 new hire IT personnel at Quaker beverage plants
Kforce, (August 2003-December 2003) 1 Gatehall Dr, Parsippany, NJ 07054, PH: 973-***-****
Temporary Tier 1 Helpdesk Position
Handled incoming calls regarding computer desktop, laptop and printer issues, as well as Microsoft office suite calls. Calls ranged from connectivity issues to remote offsite connection problems. We used UNIX with Windows 2000 as well as Office 2000, OneRas, PAL and Premier Force software, and PeopleSoft.
Lifemark Corp, (Jan 2001 - May 2003) 1 Virginia Ave #350, Indianapolis, IN 46204, PH: 317-***-****
Project Manager, Software Analyst, Network Admin, End User Support Analyst, Department Supervisor
Hired by Lifemark as a full time employee.
Managed 7 IT personnel
Set up 2 Vlans for office use and for phone room use
Duties included supervising the help desk requests, administering the network - which were both NT and Novell based, and the SQL, Citrix, Exchange, NT, and Web servers.
Responsible for 6 Hp, 5 Compaq and 2 Dell servers
Responsible for the database administration of the Microsoft SQL 7.0 server and the HHMS database.
Developed and managed IT budget
Responsibilities also included all equipment purchasing and inventory maintenance for the company including both desktop and laptop PC’s, and for support of all field personnel.
Developed a new database for the company for use in complying with a contract with the State of Indiana.
Responsible for testing all new software to insure it was compatible with our existing software as well as our network and database infrastructure.
Primary liaison for the Indiana office with the offices in Phoenix and New Mexico and converted the HHMS databases for use by them.
Worked with various software packages and databases while at Lifemark including Access 97, 2000 databases, and SQL 7.0 Databases.
Involved in the upgrade of the servers from NT 4.0 to 2000 and from SQL 7.0 to SQL 2000. We also switched from exchange as our primary E-mail source to Lotus Notes.
Generated login batch scripts for new employees as well as changed the script and modified it for use with server 2000 active directory.
Instrumental in the upgrade of our service from 10 mp to 100 mp.
Responsible for the relocation of the company to a new building. My duties included vendor contact work supervision and testing.
Project manager for the office move. This was a project that lasted several months and ended with the move being completed ahead of schedule and at budget.
Noble of Indiana, (May 2000-December 2000) 7701 E. 21st, Indianapolis, IN 46219, PH: 317-***-****
Citrix Administrator/Support Specialist, Integration Project Manager
Responsible for the integration of remote offices into the new Citrix Metaframe environment project. Installed the new Citrix domain Controller and the Metaframe 1.8 server. Generated the login scripts for the new Citrix users to allow them to use the full capabilities of both Citrix as well as the new NT2000 server.
Noble was a Novell 5.0 shop but switched the remote sites to Citrix - integrating remote users.
Backup Novell administrator responsible for 5 Compaq servers and 3 HP and primary support specialist.
Tier 1 helpdesk support using remedy tracking software for hardware, software, and network issues for approx. 130 users ranging in skill from very heavy power users to those with no computer knowledge at all.
Configured and installed new PC’s and rebuilt older ones for future use. In addition, traveled to the remote sites and instructed users on the software packages being used. Assisted in switching the company over from office 95 to office 2000.
PERSONAL:
Honorably Discharged Vietnam Veteran, Married 46 years
Personal and professional references available on request.
Certification documentation also available on request.