Customer Service Sales
Resume:
Restoration International Conference Centre Ungwan Romi, Kaduna South Kaduna State
Plot No 1265 Cadastrail B07 Ministers Hill Abuja.
+234**********, +234**********
E-mail: ************@*****.***, ********************@*****.***
SUNDAY FOLORUNSHO OGUNDAYO
OBJECTIVE
To obtain a position where I can effectively utilize my
Management skills and create integrated strategies
to make positive contributions to the organization.
PERSONAL PROFILE
Date of birth 4th April 1980 State of Origin: Ondo
Sex: Male Nationality: Nigeria
Marital Status: Married
PERSONAL SKILLS
Effective Communication and Interpersonal skills
High team spirit and ability to work with others
Excellent computer skills (MS Word, Ms Excel and internet application)
Excellent computer graphic design skills ( Corel Draw, Power Point etc)
Excellent typing speed.
Ability to perform efficiently under pressure
Ability to work with minimal supervision
EDUCATION
FEDERAL POLYTECHNIC KAURA NAMODA, 2005-2007: National Diploma in Secretarial Studies
SENIOR SECONDARY SCHOOL CERTIFICATE EXAMINATION NOVEMBER DECEMBER 2002
SENIOR SECONDARY SCHOOL CERTIFICATE EXAMINATION MAY/JUNE 2014
ARMY CHILDREN SCHOOL KAKURI KADUNA, 1985-1990: 1ST School Leaving Certificate
SANTECH COMPUTER COLLEGE, 2004: Diploma in data processing and Desktop publishing
WORK EXPERIENCE
UNITED SURGICALS LIMITED
OCTOBER 2016 Duration: TILL DATE
Duties: E-Sales/Call Centre Manager
Managing customers data and converting them to sales
Oversee a team of designers and marketers and responsible for all online activities.
Works with the top management of a retail outlet to determine the parameters of a
company's online presence.
Writing sales letter on a new product.
Entering customers data for easy decision making.
Supervising Call center staff to resolve customers complain
Coordinating team to ensure they carry out organization goals.
Doing clerical, secretarial supervision and any other duties as directed by the Managing
Director.
FIDELITY BANK PLC
NOVEMBER 2012 Duration: NOV. 2015
Duties: MARKETING AND RELATIONSHIP MANAGEMENT
Relationship Management
Customer service relations
Facilitating information flow
Identifying business opportunities
Advisory role to customers on business strategies and businesses to adopt
Report analysis
Retail sales marketing
VINCE OIL LIMITED
JANUARY 2009 Duration: February 2012
Duties: SECRETARY /LOGISTIC OFFICER.
Supervision of logistics for supplies
Customer Service Relations
Communicating and supervising drivers on transit
Depot Management
Preparing reports
Filling and database management
Relationship management
Marketing of petroleum product
Taking Minute of meeting and typing of document
Preparing invoice
After sales support
Doing clerical and secretarial duties and any other duties as directed by the Managing Director
DIVINE GRACE ACADEMY
AUGUST 2012 Duration: November 2012
Duties: SECRETARY
Typing of Document
Customer Service Relations
Taking of minutes of meeting
Receiving visitors and coordinating all clerical duties.
Coordinating accommodation for student.
Reporting to the Proprietor, and any other duties as directed by the proprietor
LEISURE PURSUIT
Travelling, browsing the internet and meeting new people
REFERENCE
Mrs. Iwalola Ogunsakin
Proprietress Gods Inheritage International School
Mowe-Ibafon
Ogun State
Mr. Tunji Omilabu
NNPC Abuja
Mr. Michael Arowosegbe
Managing Director
Mickon Essential Electricals Limited
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