Joe Morales
Clear Lake • Houston, Texas *****
346-***-**** • *******@*****.***
OBJECTIVE
Experienced telecom installer seeking a position in the installation industry. HIGHLIGHTS
● Communication
● Ability to Work Under Pressure
● Decision Making
● Time Management
● Self-motivation
● Conflict Resolution
● Leadership
● Adaptability
● Teamwork
● Creativity
EXPERIENCE
Independent Sales Representative
AVON
May 2009 Present
● Customer Interface
● Greeted customers upon entrance and provided them with exceptional Customer Service skills.
● Expert on the company's products selling high-end beauty products for the face, body, hair and nails.
● Conducts beauty demonstrations and provides product samples to induce sales.
● Handles various cosmetics supplies, unpacks or ships inventory and ensures fresh samples are always available and ready available for distribution.
Equipment Installer
Verizon
May 2007 – March 2016
● Installs, rearranges and removes central office equipment, large PBX systems, FDF frame and MDF frame.
● Plans installation jobs, verifies work order information and verifies associated wiring.
● Verifies receipt of all necessary equipment and information.
● Interprets work order information, blueprints, wiring diagrams, and electrical schematics.
● Tests, adjusts and troubleshoots installed equipment.
● Prepares all necessary reports and preforms other duties as may be assigned. General Clerk
Verizon
October 1999 – May 2007
● Communicating internally and externally via email, proficient at using required business systems, Word, Excel, Power Point, and Outlook.
● Familiar with standard concepts, practices, and procedures in training and development.
● Relies on experience and judgment to plan and accomplish goals.
● Performs a variety of tasks and excellent organization skills and attention to detail.
● Works under general supervision; reporting to a supervisor or manager.
● Receive and process information and paperwork about customers, products and service. Business Co-op Student Learner
GTE Southwest
June 1998 – July 1999
● Types, proofreads and distributes reports, correspondence, forms, etc. of a specialized nature,
● Answers the telephone, takes and relays messages.
● Responds to telephone inquiries, forwards call to appropriate party.
● Organizes and maintains files of records and correspondence.
● Monitors departmental materials and supplies, ordering as needed and verifying the accuracy of supplies received.
● Maintains an accounting of department revenues and expenditures; prepares vouchers for payment of all bills; balances cash drawer and prepares daily cash receipts for deposit.
● Perform specialized duties such as organizing and maintaining files and correspondence. EDUCATION
Lake View High School
San Angelo, Texas
August 1996 – May 1999
Honors:
● AB Honor Roll 1996-1999
● Perfect Attendance 1999
Fujitsu Training School
Richardson, Texas
● Flashwave 4100ES completion 2010
● Flashwave 9500 completion 2014
HARDWARE SKILLS
● Fiber optic cable SC, ST and LC
● Cat5, Cat5e and Cat6
● DS3 coax cable
● Copper cable
● Flashwave 4100ES
● Flashwave 4100LS
● Flashwave 4500
● Flashwave 9500
● Adtran Opti3
● Adtran 3010
● Adtran 3000
● DC Rectifiers
● Battery Install
● Juniper Routers
● Cisco Routers
● FLM 150
● FLM DWM
SOFTWARE SKILLS
• MS Word
• MS Excel
• Netsmart 500
• HyperTerminal
• Putty
• Flexr GT
• Flexr 781
• MS Dos
• Lotus Notes
• Lotus 1-2-3
• Beyond Mail
• Adobe Acrobat
• Adobe Illustrator
• Adobe Photoshop
• Turbo Pascal
• NOCV
• WordPress
• Windows 3.1, 95, XP, 7 & 10
LANGUAGES SPOKEN
English
Spanish
REFERENCES
Rosario Perez
Gold Leader
AVON
*******@***.***
AVON up-line
Terri McClellan
SABA Distributor
SABA
*****@*********.***
SABA up-line
Letha Bissonnet
Advanced Unit Leader
AVON
********@*********.***
AVON up-line