Customer Service Security Officer

Mykala Cottrell

**** ***** ****** ***** **** ● Spanaway, WA 98387● 678-***-**** ● **************@*****.***

SUMMARY OF QUALIFICATIONS

Ability to provide high quality customer centered service.

Skilled in utilizing point of sale software systems and cash handling.

Detail oriented with the ability to multi-task with a high level of accuracy.

Comfortable with promoting new services, programs, or products.

Experienced in security, retail, food service, and warehouse environments.

EMPLOYMENT HISTORY

Securitas IKEA/ Sunrise Blvd September 2016-Current

Security Officer

Responsible for letting authorized trucks in and out of the truck yard to be loaded or unloaded.

Patrolled entire yard, recording data as well as looking for anything suspicious.

Patrolled neighborhoods on Sunrise Blvd with company patrol vehicle.

U.S. Security Associates/Amazon June 2016-September 2016

Security Officer

Deterred theft by screening every associate as they leave via metal detectors.

Printed badges for associates and verifying associates/vendors/visitors without badges.

Responsible for letting authorized trucks in and out of the truck yard to be loaded or unloaded.

Labor Ready/Damco January 2016-May 2016

Stocker

Loaded and unloaded inventory.

Packaged materials for shipment utilizing an invoicing system.

Publix June 2015-October 2015

Cashier

Utilized point of sale software to scan items and process payments.

Reconciled cash drawer and assisted in general cleaning of store.

Greeted customers, bagged items and assisted customers with locating products.

McDonalds August 2014-November 2014

Cashier

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Operated cash drawer and assisted in general cleaning of store.

Kmart May 2014-August 2014

Customer Service Associate

Responsible for handling all returns.

Managed closing duties, including restocking items and reconciliation of the cash drawer.

EDUCATION

Gordon State College 2014

Completed courses in Business Administration

Fayette County High School 2014

Diploma

REFERENCES

Kaye Eubanks *******.****@****.*****.***

Roberta Mincey 904-***-****

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