Project Manager Management

Naresh Sankara Gupta, CSM, SMF

**** ****** ****, ********, ** 37067 ● 937-***-**** ● ********@*****.***

SENIOR PROJECT MANAGER

scrum master certified ~ Project & Program Management ~ SDLC Management ~ Agile / Scrum Methodology ~ CRM ~ IT Operations / IT Service Management ~ Team Development & Leadership ~ Risk Management ~ AD MIGRATION ~ SERVER MIGRATION ~Solution Delivery ~ Vendor Management

Profile

Strong Project Management experience with the ability to identify Requirements, Create Project Plans and Budgets, Devise Schedules, Allocate Resources, and facilitate Delivery within Timeline, Scope, and Budget Parameters.

Proven track record of implementing Enterprise Integration Concepts and Solutions successfully

Ability to Extract the Business requirements from Stakeholders and make sure that those were getting transformed into processes to achieve Business/Project objectives

Work with key Architects/SME's to Design and Implement Enterprise Integration Application Solutions to the clients including Server and AD migrations

Responsible for Managing and Administering Individual Applications from different sources.

Ability to show Leadership Qualities and good problem solving skills to Monitor and Control the Team's Daily job duties efficiently

Demonstrated Strengths in Mentoring and Leading Technical teams throughout the complete Software Development Life Cycle for cutting-edge solutions.

Excel at interfacing with key Stakeholders to control Risks and propel Forward-moving efforts.

Over 16 years of experience and extremely well-versed in Change control, Quality Assurance, Agile, Iterative and Incremental Methodologies, Status Reporting, Issue Resolution, Process Modeling, and Executive-level relations.

Able to lead Cross-Functional and culturally diverse teams in meeting demanding deadlines in a Fast-Paced, High-Growth, and Diverse Environment.

Increased efficiency by evaluating team performance, re-organization, training and clearly identifying roles, responsibilities and standards.

Adept at Creating detailed Project Road Maps, Plans, Scopes, Estimates, Schedules, and Work Breakdown Structures (WBS).

Vast Technical expertise spans Planwell, Microsoft SharePoint, Microsoft Office Suite, Peoplesoft, Microsoft Visio, Microsoft Exchange, Java, .Net, Progress 4GL, TFS, JIRA, Remedy, Oracle, SQL, CRM and BI Reports.

Recipient of multiple awards from Take Care Health Systems for exceptional performance throughout Walgreens project including: 2014 ‘Be One’ award, 2013 ‘Excellence in Project Management’ award, and 2013 ‘Outstanding Contributions’ award.

Two-time winner of ‘Outstanding Contributions’ award in 2007 at Virtusa India Pvt Ltd.

Lauded by VP of Iron Mountain for earning client scorecard rating of 4.15 out of 5 in 2009.

Professional Experience

State of Tennessee, Nashville, TN, 09/2016 to 02/2017

Technical Project Manager [Consultant for TNScore]

Plan, Coordinate, Implement, and Monitor TNReady Program for Tennessee Department of Education (TDoE).

Prepare project Schedules and provide Daily updates to CIO and Senior Program Director.

Managing and coordinating with a Team of 25-30, including State members and multiple Vendors

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Improved supply chain by maintaining a vendor management information repository to enable the ability to research, interrogate, analyze, trend, create reports and support a comprehensive KPI dashboard.

Implemented and maintained a comprehensive Corrective Action Request program to effectively manage end to end all incidents, improve performance, and identify trends and best practices.

Effectively Manage, Support, and monitor Activities of TDOE Personnel and Contractor, generate Weekly Status Reports, and oversee District Activity and Communications.

State of Tennessee, Nashville, TN, 07/2016 to 08/2016

Senior Project Manager

Championed Evidence Control System and BUSCERT Projects for Department of Safety with Accountability for Vendor Management, Sprint Planning, Daily Stand-up Meetings, Reviews, Retrospectives, Release Planning, Demos and other Scrum-Related meetings.

Instructed, Promoted, and Modeled core Agile principles of Collaboration, Prioritization in Remedy, Team Accountability and Visibility, while ensuring consistent Application of Scrum methodologies across Enterprise.

State of Tennessee, Nashville, TN, 11/2015 to 06/2016

Senior Project Manager

Governed Enterprise-wide Medicaid Modernization Program for TennCare in support of Affordable Care Act.

Joined forces with leadership to successfully deliver large, complex IT projects encompassing Health Information Exchange [HIE], Care Coordination Tool [CCT], Quality Apps, Oracle Identity Access Management, MDM [Master Data Management], and Infrastructure improvements project including Oracle Identity Access Management

Collaborated with the Steering Committee for creating and implementing new vendor partnership program [RFP's] to support ~$350 million annual business model improving efficiencies.

Managing and coordinating with a Team of 30, including State members and multiple Vendors

Involve in overall coordination for ITSM configuration using the Application Administration Console for the different modules like Service Desk, Incident Management, Change Management, Asset Management and SLA Management

Developed and implemented a communications plan to proactively manage the relationships with multiple vendors.

Created a proactive fulfillment model which communicated with Production and allowed the valuation providers to focus on the most critical products needed. Set vendor priority based upon business priorities (contingencies, anticipated need by dates).

Cognizant Technology Solutions, Franklin, TN, 2012 to 2015

Senior Project Manager

Steered end-to-end Iterative Development of Software Projects for Walgreens HCC from Inception, Requirements, Planning and Design, to Implementation, Configuration Management, Documentation, and Timely closure for Applications like EMR, KIOSK and CWS including the ICD-10 Program and Infrastructure Migration Project.

Collaborated to develop Project Management Office methodology and documentation to streamline project submission and implementation

Worked extensively with data center migration for the entire EMR/KIOSK/CWS applications, network printers, Active Directory migration with Identity Access Management implemented, Windows Server migration, and HIPAA-sensitive information security zone implementation across servers and databases.

Formulated Project plans, clarified Risks, allocated Resources, created Schedules, generated Status Reports, and tracked Project Performance to ensure strict adherence to Budget, Timeline, and Quality Requirements in Peoplesoft.

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Distributed workload among 40 direct Reports and provided Training and Leadership to six Project Managers.

Standardized Processes, Procedures, and Templates for Software Configuration Management (SCM), Software Quality Assurance (SQA), and Project Quality Plan (PQP).

Introduced customized Enterprise Project Management solution on SharePoint Server to improve Efficiency, Enhance Quality, and simplify Portfolio Management.

Established PMO from scratch, provided High-impact Leadership to Technical Operations Staff, and Deployed TCoE (Testing Center of Excellence) in Agile/Scrum environment to fortify Quality Assurance.

Cognizant Technology Solutions, Raleigh, NC / Chennai, TN, 2010 to 2012

Manager – Projects

Spearheaded four Projects for Lexis Nexis collectively involving 40 Team Members across multiple Locations.

Demonstrated Exemplary Performance in Issue Tracking, Risk Mitigation, Contingency Planning, and Escalating issues as needed for Swift Resolution.

Monitored Team Activities and Progress, provided Training and Mentoring, and Coached Staff to Exhibit Productivity Excellence and rigorous Attention to Quality.

Accurately Computed and submitted Monthly Invoices for Engagement Billing in Peoplesoft.

Virtusa Corporation, Collegeville, PA / Chennai, TN, 2006 to 2010

Consultant – Delivery

Recruited, Selected, Trained, Mobilized, and Efficiently Coordinated 17 Onsite and Offshore Team Members in providing Production Support for Iron Mountain.

Oversaw all facets of Project Management from Environment Set-up and Configuration, to Implementation, Delivery and Seamless Transition.

Expertly compiled SOW, Project Estimates, Budgets, and Team’s Ramp-up and Ramp-down Plans in Sales Force.

Tracked Daily Activities, submitted Monthly Invoices for Billing, ensured Deliverables adhered to Quality Standards, and Performed Comprehensive Risk Mitigation and Issue Management.

Exercised solid Leadership Talents toward Evaluating and Mentoring Team Members, providing Constructive Feedback, and Supporting Individual Career Planning and Development to maximize individual Growth and Morale.

Leveraged Agile Methodology to develop User Stories, Sprint Planning, and functioned as Scrum Master.

Examined Monthly and Weekly Project Metrics in Tandem with VP of Iron Mountain, and implemented appropriate changes to meet specific Project Goals and Requirements.

CSS Corp., New York / Chennai, TN, 2005 to 2006

Senior Analyst

Managed, Motivated, and Mentored Team in completing Project for XPlusOne (formerly Poindexter Systems).

Collaboratively prepared Project plan, and applied Dynamic Organizational skills toward Delegating Tasks, allocating Resources, creating Traceability Matrix, generating Monthly and Weekly Status Reports, and monitoring Quality Control and Compliance via Bugzilla.

Proficiently Prepared and Administered Planning Artifacts (PHB, WBS) and Closure Artifacts.

Millennium Software Productions India Pvt. Ltd., Boston, MA / Chennai, TN, 2001 to 2005

Team Leader – BI Development

Guided Team of 10 throughout SDLC, consistently fostering a highly Cooperative working climate to Streamline Issue Management, Risk Reduction, and Overall Delivery of the CRM Product for Interactive Website and Direct Mail Campaigns.

Experience with CRM/Customer Data Analytics solutions for BI Tool in the form of Change cats.

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Working with the Team on a Comprehensive Software Platform for Managing Inbound and Outbound Email for Small, Medium and Enterprise Level Customers including American Express, Allstate, NPR, Nike and QVC

Diligently Governed Code Tracking System for Compliance and Prepared regular Reports for Project Managers.

Education

MBA, Operations Management, Symbiosis University of Distant Education, India, 2008

B.Sc. in Mathematics, University of Calicut, India, 1996

CERTIFICATIONS

Scrum master certified

Scrum fundamentals certified

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