Tai V. Nguyen
Dallas, TX Email: **********@*******.***
Professional Summary
Experienced IT professional with comprehensive knowledge in systems, networks, applications, virtualization including cloud solutions utilizing Azure, Hyper-V & and VMware.
Certified Microsoft engineer with Active Directory and Azure Cloud Platform and Infrastructure
Microsoft Specialist Architecting & Implementing Microsoft Azure Infrastructure Solutions
Ability to provide project status, project vision, strategic direction and industry best practices
Proven history of articulating the value of technology to the business, as well as organizational transformation required to embrace IT automation
Passionate about becoming a trusted advisor with customers
Demonstrated ability to establish and maintain an effective consulting relationship with external and internal clients with a strong customer service orientation
Quest Software automation of Active Roles server and security compliance with Intrust/ChangeAuditor/OneIdentity and Recovery Manger for AD.
Knowledge of various Cloud tools with Azure, Hyper-V, VMware, vRealize, and automation; which included utilization reporting documentation, cost analysis, chargeback. Automation with VBScripts, PowerShell and ARS.
Technical Proficiencies
Software & Applications
Windows 2012, 2016, cloud solutions with Azure/Hyper-V/VMware. Quest Software tools: Active Roles Server, Intrust, ChangeAuditor, One Identity, Microsoft Identity Manager, Spotlight on Active Directory & Exchange, Recovery Manager AD & Exchange. Scripting with PowerShell and various automation solutions. Veeam Software, vWorkspace, Symantec VCB. Azure ARM, VMware vSphere 5x/6x, vCenter 5x/6x, vRealize Operations Suite. Foglight for VMware & Hyper-V performance & optimization, vRanger, vReplicator. Scripting with PowerShell, ActiveRolesServer
Hardware & Networking
HP, Dell, EMC, Cisco UCS. Hypervisor virtual networking VLANs, Azure, VMware vSwitching. Previous CCNA & CCDA experience. CSCO 10219309
Professional Experience
Systems Consultant, Dallas, TX July 2016 - Present
Systems Consultant, ETEC
oMCSE Cloud Platform and Infrastructure – Azure
oSystems consultant for architectural design, implementation, migration & documentation of Microsoft Active Directory migrations of multiple forests/domains utilizing automation tools, ARS and PowerShell
oMicrosoft Specialist – Architecting and Implementing Microsoft Azure Solutions
oCompliance and auditing tools with Intrust/ChangeAuditor/OneIdentity
oVirtualization review of infrastructure for on premise virtualization and what can be migrated to Azure and configuration as IaaS, PaaS and DR
oDesign and incorporate hybrid virtualizations utilizing Azure/Hyper-V/VMware
oReview of applications and virtualization components and provide recovery options to meet required SOX DR compliance.
oCapacity planning and cross analysis of business continuity.
Dell Software, Aliso Viejo, CA Oct 2012 – Dec 2015
Senior IT Systems Advisor
oGlobal team coordinator for Dell Software Group virtualization & ADAM Active Directory integration.
oTeam lead for Dell Software IS Cloud Services – Involving national & global site architecture.
oVMware, Hyper-V, Microsoft Azure, AWS, corporate integration
oTraveled globally to define virtualization and cloud solutions for acquisitions
oSME for automation/compliance reporting using Quest/Dell/VMware virtualization tools.
oInfrastructure monitoring PM to incorporate SLA for global team support.
Quest Software, Aliso Viejo, CA Apr 2005 – Oct 2012
Senior Systems Engineer
Team lead for ADAM and Quest Software IS virtual services – Involving global sites with VMware & Hyper-V. Global Active Directory Management team coordinator for Active Directory services for Quest Software.
Key Responsibilities
oProvided Active Directory functions & changes to global Quest Software applications & services that incorporate Active Directory applications Intrust, ChangeAuditor, Recovery manager for AD, OneIdentity
oSME on Quest Software products regarding virtualization monitoring, Active Directory & applications.
oDefined Quest Software design of the Cloud services and coordinated with a global team to provide upgrade/migration & management policies.
oQuest internal services for Foglight for VMware, Hyper-V, Windows, Linux systems; which included upgrade testing, staging & administration of monitoring services. Included FTR, Foglight for VMware, Foglight for OS, Foglight for NMS, FxV, FxM.
oAzure & AWS global and regional site integration
Mercury Insurance, Brea, CA Mar 2003 – Apr 2005
Microsoft Systems Engineer Consultant
Project lead for design and upgrade of Microsoft services, including Exchange & Active Directory for Mercury Insurance US sites. Architectural design & implementation DR plan for AD & Exchange services. Integration testing of VMware virtual services & physical datacenter hosting.
Key Responsibilities
oUpgraded Exchange & Active Directory 2003.
oDesigned & validated complete physical site failure to DR site for AD & Exchange recovery within SLA
oMicrosoft SCM for monitoring & alerting of AD and Exchange services
Systems Consultant, Houston, TX Nov 1999 – Mar 2003
Systems Consultant & Microsoft Certified Trainer
Systems consultant for pre-sales, design, implementation, documentation, & maintenance of Microsoft solutions. Microsoft Certified Trainer for MOC courses training regarding Windows AD, Network & Exchange.
Key Responsibilities
oSolutions engineer project management & upgrade consulting for upgrade & migrations of AD
oMigration consultant for Exchange services
oNetwork migration design and consultant
Brainstorm Micro, Albany, NY Oct 1996 – Jan 2001
Systems consultant
SME for Microsoft & Cisco services to implement products & services. Approved security clearance for hardware infrastructures with HP, Seagate & Cisco hardware to KAPL (Knolls Atomic Power Laboratory)
Key Responsibilities
oProvided Architectural solutions & performed implementation of various network services
oProvided consulting and sales of Microsoft services, Exchange, Active Directory implementations
oInstallation and upgrades of Citrix & Windows NT Terminal services for clients with Wyse hardware
Education
University of Oklahoma
1987-1991
Credentials
Professional Certifications
MCSE - Cloud Platform and Infrastructure 2017, MCSA 2012
Microsoft Specialist – Architecting & Implementing Microsoft Azure Infrastructure Solutions
Microsoft Certified Trainer for MCSE & MOC courses (1999-2008)
CCNA & CCDA – (2001-2008)
KEY PROJECTS
Virtualization for Dell Software Group – Cloud infrastructure for IS
oDesigned architectural & implemented IS virtual infrastructure utilizing VMware, Hyper-V, Citrix, vWorkspace. Documenting Architectural design & Support documentation for IT team.
oTraveled globally to various offices to design and implemented new virtual environment for Quest Training Center in UK, Quest Solution Center in UK and China, Quest IS Hong Kong. Designed vCenter environments, Hyper-V, VDI and Cloud services with Azure & AWS
Installed & configured vFoglight for monitoring resources
Installed & configured vWorkspace for Quest Training in UK
Created automation PowerShell scripts and automation with ARS.
oTraveled to Zhuhai, China – Designed, built & incorporated a VMware vCenter virtual environment production, R&D with AWS
Implemented monitoring & performance gathering of virtual systems
Provided design & support documentation for regional Asia office support teams
oMigration of VM environment to vSphere 6x & vCenter 6x and containers to Azure
Continual migration & upgrade of VMware virtual environment (global sites)
Lead engineer for Dell Software Group migration of VI 5.x & 6 .x & Hyper-V
Provided Visio & build documentation for global admin team
Continued support & upgrade for all Quest software involving virtualization
Foglight, vWorkspace, vRanger, vControl, vMigrator.
Testing of various Cloud services, Cisco UCS, Amazon AWS.
Quest Products: – Subject Matter Expert for Quest IS – Installed and configured:
oQuest Intrust for Active Diretory & Change Auditor, OneIdentity
oQuest Recovery Manager for AD & Exchange
oQuest Active Roles, Reporter
oQuest vWorkspace
oQuest vRanger, vConverter, vReplicator
Mercury Insurance – Disaster Recovery design & implementation for Exchange & AD services
oDesigned and implemented AD & Exchange services for DR.
oTraveled and configured remote sites for DR services for AD & Exchange
Pioneer Savings Bank – Consulting design team – Implemented upgrade of Network, Windows, Wyse services
oPart of team to consult with Pioneer Savings for Exchange, network & AD services.
oIntegrated remote bank sites in NY with complete Wyse end user bank teller application
oWorked with bank IS team to provide training documentation & helpdesk services for new Wyse/TS environment support team.