Customer Service--Medical records Clerk-Mailroom

Frances Nelson

**** ********* **. **** *****, GA 30344 678-***-**** (home) 404-***-****(cell) **********@*****.***

SUMMARY

I am an energetic, team player, and administrative representative seeking a full time position within a company that will enable me to have a stable, positive future and an opportunity for advancement.

SKILLS

MS Office Products (Word, Excel, Power Point), Email, Organization, Time Management, Data Entry, Customer Service, Doc Star

WORK EXPERIENCE

August 2003-April 2011 File Clerk, Apollo MD

Open & Scan checks into Doc Star database

Answer phones; greet visitors (Doctors, Sales Personnel, Etc.)

Research returned Correspondence

August 1998-January 2003 Customer Service Rep, Crawford & Company

Processed Workers Compensation claims

Processed documentation requests

June 1977-August 1997 Customer Service Rep, United Healthcare

Handled both incoming and made outgoing calls

Release checks to attorneys, hospitals, doctors, & etc. as required

Worked with other insurance companies to Co-originate benefits for clients

EDUCATION

Atlanta Metropolitan College, 1975-1976

Diploma, North Fulton High School, June 1975

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