Project Manager Customer Service

LUIS ALBERTO VILLAFAÑE

***-** ***** ****** ********* 6A

Flushing, N.Y. 11367 United States

E-mail: ***.*.*********@*****.***

Contact Number: 718-***-****

Luis A. Villafane: Resume Page 1 of 2

CCOOMMPPEETTEENNCC II EE SS

Proven ability to manage multiple projects while meeting challenging deadlines. Geared toward enhancing the clientele experience and company goals in the construction business since 2015. WWOORRKK EEXXPPEERR II EENNCCEE &QQUUAALL II FF II CCAATT II OONNSS Assistant Project Manager – FDNY/DDC CAPIS ID NO. Project F175 EC293 Engine Company 293 Gut Rehabilitation LiRo Program and Construction Management, PE P.C.

141-07 20th Ave, Whitestone, NY 11357

02/22/2017 – Present

Daily communication with architect design team for information exchange, regarding RFI’s, submittals & drawings.

RFAS Vendex Log – updated per submitted RFAS, sent date with corresponding LiRo Transmittal record of delivery.

Submittal Shop Drawings Log updated per trade, as per contractors’ notification of submission for architectural/engineer review.

Processed Change Orders (C.O.), logged with corresponding Shop Drawings, approved materials as per P.E. engineers review and stamp.

Insurance Log – tracking submission dates of Liability Insurance, Auto Insurance, Property Insurance, and Disability Insurance per company.

General Contractor RFI distribution to design team, Log updated per RFI, as per contractors’ notification per submission for consultant review.

Daily Report submitted, as per LiRo Management Standard LS 2.11 Non-Conformance & Corrective Action report/log which include taking field photos and record keeping using online software Citrix Sharefile when needed. Including tracking DOB/DOT Permits throughout the project.

Assisted Project Manager with Project Progress/Coordination Meetings & Minutes, correspondence letters established on a bi-weekly basis for construction spec topics, DOB/DOT, insurances, RFAS Vendex, covering scope of work topics in open discussions within an established reoccurring scheduled meetings per week as per contract. This includes the development of Monthly Reports. Apprentice Inspector – Project: FDNY Toilet Renovations 7/18/2016 – 02/21/2017

During Demo; review architect/engineers blueprints and revised drawings.

Record keeping of man count & daily sign-in the log book at multiple firehouses.

During Abatement; Daily check of operating Air Monitor and records at multiple firehouses.

Social Work, consisting in communicating construction progress and plans with firehouse officers, reporting status to Project Managers.

During construction, monitor plumbing, electrical and construction status according to drawings, notating any mishaps with the drawing(s) and making sure contractors have the correct materials, tools, mech. units, while keeping a photographic file of results, models and serial numbers.

Write/Type a Daily Report as per scope of work which consists of the following; Company Number of workers, scope of work as per phase planning, detailed Deficiency List, Punchlist and Open Items List. CADD Draftsman Project: FDNY Toilet Renovations

04/16/2016 – 07/18/2016

Developed CADD blueprints with conjunction with LiRo Project Directors proposal of presenting the FDNY with a visual representation of the construction phasing plan to allow 24 hour, 7 day service of the firehouse while renovations continue. Complying with the needs of the FDNY house members with temporary quarters and moving process of thirteen projects ending by April 2017. Estimator

Dimitri Enterprises, Inc.

135 58th Street, Brooklyn, New York 11220

03/28/2016 – 04/06/2016

Created four proposals and detailed material costs per square foot per site.

Strong research and problem-solving capabilities for inventory overview for site and contract specifications.

Custom Excel Master Spreadsheet developed with proper Excel equations. CAD Draftsman Office Engineer Capital Projects Division RF1321095 ARC Electrical and Mechanical Contractors Corporation 26 Delavan Street, Brooklyn, New York 11231

08/24/2015 – 02/2016

Contracted for RF1321095 New York City Housing Authority Restoration Contracts.

Strong research and problem-solving capabilities for inventory overview for site and contract specifications.

Proficiently developed as-built drawings on AutoCAD 2012-2016 & hand developed static drawings for progressive project projections.

Worked with project specification plans and zoning maps to maintain project details up to date and current for contract development.

Record of submittals for project materials; sampling results and work plan cycles for employees maintained.

Worked with project manager to maintain payroll requisition accurately at a weekly deadline; goals met.

Contracting procedures pursuant to the Federal Acquisition Regulations under the OSHA Act guideline. NYC Engine Company 16 NYC Engine Company 21 NYC Engine Company 22 NYC Engine Company 55 NYC Engine Company 273 LUIS ALBERTO VILLAFAÑE

155-21 Jewel Avenue Apartment 6A

Flushing, N.Y. 11367 United States

E-mail: ***.*.*********@*****.***

Contact Number: 718-***-****

Luis A. Villafane: Resume Page 2 of 2

Geek Squad® Services

Geek Squad Operations Agent – Client Software Repair, Distribution of Records 5001 Northern Boulevard, Long Island City, New York 11101 12/30/2012 - 03/30/2015

Responsible for shipments (shipping and receiving product and designated paperwork; tag creation.)

Assist customers within the Precinct's Standard Operating Platform Data Recovery (SOP-DR)

Perform hardware testing to determine unit needs and service solutions per client.

Provide initial contact with clients to provide business solutions & goals.

Facilitate in-store sales, upgrades, and hardware & software installations.

Expertise in DOS, Windows 9x/ME/2000/XP/Vista/7/Ultimate/8/ 8 Pro/10 and Mac OS X Mountain Lion

Knowledge in troubleshooting hardware, peripherals, software, operating systems and Internet connections

Strong research and technical problem-solving capabilities.

Proficiency in software installations and hardware upgrades. Lead Computer Specialist

11/23/2011-12/30/2012

Recommendations, sales, technical support, and daily goals met.

OMS Orders for customers in store pick-up orders of specific non-available products.

Sales on Point Of Sales Software, store inventory overview RSS (log in on Electronic Tracking System)

Opening duties (creating daily goal sheets, and lunch schedules for fellow associates) with the use of "etk" systems.

Lead Duties: Training new hires, preparing zone plans and discussing business data throughout day with fellow employees. EEDDUUCCAATT II OONNAALL BBAACCKKGGRROOUUNNDD &CCEERRTT II FF II CCAATT II OONNSS Vaughn College of Aeronautics and Technology

86-01 23rd Avenue, Flushing, New York 11369

Mechanical Engineering Technology – Computer-Aided Design (CAD) Bachelor of Science Degree, January 16, 2007 – 18 Credits to Completion Mechanical Engineering Technology – Aeronautical Bachelor of Science Degree – Course Studies in Progress Major Courses Relevant to Construction Career:

Analytical, computational, and experimental methods AutoCAD Design Process Differential Equations

Safety analysis of engineering components Finite Element Analysis Statics & Dynamics

CATIA V5 V6 Design Process Structural Analysis Advanced Physics

Engineering Analysis with MATLAB Fluid-Dynamics Stress Analysis 360Training.com

OSHA 10 Hour Construction Safety Course, Study Guide & Card – December 2015 LiRo Academy

3 Aerial Way, Syosset, NY 11791

OSHA 4-Hour Scaffolding User Course, Certificate & Card – March 2017 TTEECCHHNN II CCAALL SSKK II LLLL SS

Operating Systems:

Windows XP/7/ 8/8 Pro/Pro 10/ RT/Mac OS X Mountain Lion since launch date Industrial, Civil Engineering Applications and Corporate Software: 3 years Mat LAB, CATIA (Computer Aided Three Dimensional Interactive Application), 4 years CAD (Computer Aided Design), 12 years MS Word, MS Excel, MS PowerPoint, MS Access starting since Windows 2000, Photoshop up to CS5, Illustrator, 3D Max since 2005, and ACSR(Advanced Customer Service Representative) Corporate Software and PeopleSoft and Oncare.Silverlight. 2016 – 2017 Building Blok, CiTrix Sharefile Construction Servers, managing two servers simultaneously for LiRo and General Contractor information; Request for Information and Submittals, Schedules, etc. HHOONNOORRSS

Silver Level for the Aviation Development Council Leadership Academy Fall 2007 - 2008

Recipient of the Vaughn Scholarship Fall 2006-2008

FAA Runway Incursion Safety Certified Spring 2006

VP Student Government Association(SGA), Vaughn College of Aeronautics, Spring 2007 - Spring 2008 FFOORREE II GGNN LLAANNGGUUAAGGEE SS –– English, Spanish RREEFFEERREENNCCEE SS – UPON REQUEST

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