Customer Service Operations Manager
Resume:
Timothy Wray Lingle
**** ****** ******* **** ********, Texas 77505 281-***-**** *************@*****.*** Objective To obtain a process technician position utilizing safety, leadership, and organization skills in the Petrochemical or Manufacturing industry. Experience:
ABC Child Development Deer Park, TX
Daycare Caretaker
August 2007- July 2009 (May 2013-Present)
Ensure equipment and the facility are clean, well maintained and safe at all time
Establish policies and procedures including acceptable disciplinary policy
Provide weekly and monthly schedules of activities Primary Hospice and Home Care Provider
July 2012 - March 2013 Elwood Lindsay Lingle Estate (Non-Profit)
Monitor oxygen tank and blood pressure
Help maneuver around the house
Help feed, change, and bathe
Perform any necessary task(s) for the upkeep of the house Academy Sports & Outdoors Austin, TX
Customer Service/ Team Lead/ Supervisor
March 2010 – July 2012
Responsible for supervising cashiers including assigning work, training, reviewing quality of work, and disciplining.
Monitor sales volume and set cashiers' weekly schedules to meet business needs. Review schedule daily to ensure it is followed.
Audit cashiers and oversee department merchandising, price maintenance, department zoning, housekeeping, and assist as necessary
Communicated concerns directly to the Store Director/Operations Manager and the Loss Prevention Department.
Education: Pasadena Memorial High School, Pasadena, TX August 2004 to May 2008
Diploma
FCCLA (Family, Career, and Community Leaders of America) San Jacinto Community College, Pasadena, TX
September 2007 - December 2009 (August 2013 – December 2014)
Major-Associate Degree - Process Technology
Graduated December 2014
Dean’s Honor List 3.54 GPA (Fall 2013 )
Skills: Customer Service, Teamwork, Communications, Leadership, Deans Honor List, Proficient in all Microsoft Applications, CPR and First-Aid Certified, Fork Lift certified
References:
Available Upon Request
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