Tina Suihkonen
: ***/***-**** : *****@****.***
CHIEF EXECUTIVE OFFICER & PRESIDENT
Innovative, profit-oriented Entrepreneur with demonstrated success in increasing revenues, market share, and earnings, achieving cost reductions, and improving client satisfaction in customer-facing operations and large, diverse organizations. Expertise in management and implementation of complex corporate acquisition initiatives and successful organizational integrations. Talent for analyzing competitive landscape, conducting research, and aligning service with customer requirement. Reputation as a change agent with the ability to analyze issues, devise continuous process improvements, and incorporate business process outsourcing initiatives to increase efficiency, streamline operations, and decrease aggregate expenses with limited resources. Effective motivator, communicator and advocator with hands on experience in resolving issues, meet and achieve challenging goals and objectives. Advanced skills in staff training, relationship building, employee relationship, finance, marketing, leadership, and strategy planning.
CORE COMPETENCIES
Coaching • Organizational Development • Business Planning
Start-ups • Leadership and coordination • Entrepreneurship
Consulting • Mentoring & Tutoring • Research
Resource Management • Program Design and Assessment • Staff Management
Policy Implementation • Events Planning • Relationship Building
Financial Management • Risk Management • Decision Support
Mergers, Acquisitions & Divestitures • Performance Improvement • Negotiations
Financial & Legal Transactions • Risk Management • Growth Management
Cost Analysis, Reduction & Control • Business Development • Executive Advisory
PROFESSIONAL EXPERIENCE
Beacon Default Management, Lake Forest, CA Aug 2013 - Present
President
Manage strategic business planning; strategic finance; corporate strategy, development and financing; organizational design; operational and financial turnaround; market strategy and research.
Identify and acquire new business, and managed all aspects of the project lifecycle from scope of work through provision of deliverables, follow-up, and relationship management for large-scale, long-term projects.
Create new revenue streams by identifying new markets by producing income that had not previously existed.
Strengthen business by leading implementation of cost savings measures which achieved overall financial goals.
Manage team of professionals to implement inspired business ethics into day to day operations.
Train employees how to increase customer satisfaction and maintain profits.
Boost moral by motivating employees to achieve their goals through enhanced techniques.
Build strong working relationships with the clients so that issues are resolved quickly and all data is received on a timely basis
Develop training materials for on-site client training in various aspects of foreclosure and title
Assured Lender Services, Inc., Irvine, CA Dec 2008 –Aug 2013
President and Chief Operations Officer
Responsible for all aspects of business development and strategic planning.
Administered and controlled all capital and expense budgets.
Developed and executed strategic planning and tactical implementation of new internal control, reporting, and analysis methodologies
Oversaw daily operations, management of staff for compliance with all state statutes
Responsible for management of all client programs and projects including client relationships, staffing, contract management, as well as employee relationship management.
Responsible for employee recruitment and retention to include all aspects of human resources, sourcing, security, recruiting and staffing, as well as oversight and management of recruiting staff.
Worked closely with the supervisors to ensure the department goals were being achieved, client expectations are satisfied and the department’s procedures are to the highest standards of the industry
LandAmerica Default Services (A division of LandAmerica Financial Services, Irvine, CA) Jan 2003 – Dec 2008
Vice President, Foreclosure Trustee
Led financial services firm that caters to global institutional investors
Defined operational strategy and decisively rectified integration issues.
Developed client relationships, restructured client delivery processes and improved shared operational controls, increasing profit margin
Authored contractual commitments to provide services or meet deliverables
Collaborated with operations team to develop and implement recommendation for service improvement
Established Key Risk Indicators to guide investment activities.
Worked with other managers in establishing production goals for the division
Prioritized and planned work for staff to ensure timelines are satisfied
Work closely with the staff to ensure the department goals are achieved, client expectations are satisfied and the department’s procedures are to the highest standards of the industry
Monitored and maintained the function budget including incoming revenue and expenses
Determined the continuance or termination of vendors based on reviews of their work
Maintained staffing requirements, hiring and termination of staff, staff training as well as yearly performance reviews
OTHER EXPERIENCE
Owner: Escrow Company 2011-2013
Paralegal: Insurance Defense 1988-1995
board & committee experience
CREW Network Audit Committee 2017
CREW Network Foundation Scholarship Selection Committee 2016
CREW Network Foundation Scholarship Selection Committee 2015
Served on the Board of Directors for United Trustees Association 2014-2016
CREW Director of Sponsorship / Executive Board of Directors 2014-2015
CREW Network Industry Research Committee 2013
Commercial Real Estate Women (CREW) College Outreach Committee 2009-2013
education
Paralegal Certificate: Balin Institute of Legal Studies 1988
Associates in Business Administration: Golden West College 1986-1988
Diploma: Los Amigos High School 1986
Real Estate Principles Century 21 Certificate
Anthony Schools: Continuing education (Ethics, Agency, Trust Fund Handling and Fair Housing)
licenses and certifications
California Real Estate Salesperson License: Licensed Jun 2000
CREW Network Certificate in Commercial Leadership Oct 2016