Information Technology Quality

BINA PATEL

Montreal, Quebec H*W *Z* H: 514-***-**** M: 514-***-**** E: ********@*****.***

Software Tester, Multilingual (English, French, Hindi, Gujarati)

KEY QUALIFICATIONS

Thorough knowledge of Software Testing including SDLC phase, test levels, test types and planning/ developing/implementing/reporting/closing tests.

4 years of experience in Computer Technology including assemble and testing of PCs and High Frequency Servers like Orion HF, KRONOS and HARBOR, utilizing SAP based system to open, log, report and close all test activity.

Excellent analytical, organizational and interpersonal skills.

Excellent problem solving, decision-making, communication and presentation skills with ability to manage activities in a fast paced team environment.

Excellent time management skills, strong work ethic and the ability to take on multiple roles to be successful

Willingness to learn new skills and concepts and implement them.

Strong team player with ability to work productively in a team as well as individually.

Testing Tools

oHP Quality Center,

oQTP, ISTQB: Preparing for Certification

Programming

oJava, C, VB Script, SQL query

Cisco

oLAN/WAN configuration, configuration of Switch, Router, DHCP, NAT and Access List

oTCP/IP, EIGRP, OSPF, RIP 1, RIP 2

Windows

oTCP/IP, Installing, managing and troubleshooting hardware devices and software

oConfiguring and managing user accounts, files, data storage, network connections and printers

oNTFS permissions, restore and backups

Windows server 2008

oActive directory

oConfiguring and managing DHCP server, DNS server, File Server, Web Server

oWindows deployment

EDUCATION

AEC Diploma in Quality Assurance and Software Testing

Montreal College

Oct 2015-APR 2016

AEC in Network Administration

John Abbott College, Montreal

2008-2009

Basic Electronics Course

Vanier College, Montreal

Fall 2002

Diploma in Computer Application (DCA)

South Gujarat University, India

1996-1998

Bachelor Of Science (B.Sc.)

B. P. Baria Science Institute Navsari, India

1993-1996

BINA PATEL, Continued

Montreal, Quebec H3W 2Z1 H: 514-***-**** M: 514-***-**** E: ********@****.***

Software Tester, Multilingual (English, French, Hindi, Gujarati)

CAREER HISTORY

Software Tester, W3care Technologies 2016

W3care Technologies is a process-driven organization and have applied their maturity, well-honed project management skills and technical potential. They are a growing, active and dynamic organization focused on classic web design & development.

Read and analyze the requirement document.

Design the test case template and prepare the test cases which include the test case description, prerequisite, steps, test data, status and expected result.

Test the web site by following the test case document and compare if the actual result matches with expected result.

If actual result is different than expected result than issue the problem in bug report document.

Communicate with the supervisor about the progress and planning of the test.

Tester, Hypertec 2012 - 2016

Hypertec group is a global provider of information technology product and services. Hypertec Group offers a full range of IT products and services including personal computers, high performance workstations, printers, enterprise servers, carrier grade servers, high frequency servers, personal clusters and network appliances.

Check email for the work planning of the day and preparing the assigned chamber and make sure all the test tools are available and working.

Before starting the test make sure what BOM is to be worked from the BOM sticker on the server and look for the latest version of the procedure is available on the share point. If procedure is not available than make NCR to Quality department and let the supervisor to be known so he could put that BOM on hold.

Prepare the environment for testing by connecting servers to power, network and KVM.

If there is any issue with video, led or physical damage then unplug the machine and make NCR to the appropriate department.

Execute the test by following step by step procedure, if there is found any problem during performing the test then make NCR by giving the appropriate detail of the problem by indicating the exact stage.

Once all the machines are on the Linpack state, write down all required info on the batch provided on each chamber like quantity, time, test phase, name of the tester, number of NCRs and any important note to easy up the testing follow up with supervisor and manager.

Next day after eight hours, depends on the model, the server is ready for the integration. Check for all the logs and if there is any problem with the log then issue a NCR. Follow the integration steps for the BOM and complete the integration.

Close the test send the entire batch for final inspection.

Line Supervisor, Splendid Chocolates 2011 - 2012

Splendid Chocolates takes great pride in quality. We are an HACCP (Hazard Analysis and Critical Control Point) quality controlled company and a BRC (British Retail Consortium) certified plant.

Supervise and train employees in production and packaging of products to meet production targets.

Perform pre-production check to ensure that the equipment, the product and all the packaging materials are available and in good condition. If anything wrong then report it to production manager

Set up the production line for the next order. Print labels; fill work orders and quality sheets. Assign each line worker a role in the whole packaging process so the line runs smooth and produce maximum.

Prepare for production for next day before leaving.

Monitor and aid in production to ensure that the assigned product is completed in timely manner while the quality of the product is maintained as well. Before leaving make sure that the work area is clean and all the products are placed according to quality standard until next day.

BINA PATEL, Continued

Montreal, Quebec H3W 2Z1 H: 514-***-**** M: 514-***-**** E: ********@*****.***

Software Tester, Multilingual (English, French, Hindi, Gujarati)

Data Entry Operator, Royal Bank Of Canada 2010-2011

The Royal Bank of Canada is a Canadian multinational financial services company and the largest bank in Canada. The bank serves over 16 million clients and has 80,000 employees worldwide.

Enter Data into PDA system.

Verify Clients Name & SRF Number.

Clean required number of cards every day.

Coordinate with Supervisor and team member.

Keep record of daily job in time sheet and email it to supervisor each week.

Support Technician, VMC GAME Lab, 2009-2009

VMC combines technical expertise and vigilant dedication to deliver unmatched development, QA, localization and technical support services, Whether you need an end-to-end solution or select services, VMC serves as a seamless extension of your team to improve product quality, accelerate productivity and maximize customer satisfaction.

Hardware/Software support

Setup Of User work bench on different VLANs

Assemble and troubleshoot different PCs

Prepare the workstation for users by installing operating systems, drivers, antivirus, applications and windows updates

Verify cable connection, TCP/IP connectivity and user domain

Image deployment using the Sysprep and capture the image to WDS

Design autounattend.xml and service boot.wim and install.wim using WAIK and WinPE

LAN setup and Label cables for different VLAN

Documentation using Ms Word and Ms Excel

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