Customer Service Data Entry

Barbara D. Perkins

** ******* **.

Helena, MT ***02

407-***-****

***********@*****.***

Summary of Qualifications

Over 20 years experience in the office setting

Familiar with several computer programs, i.e. Word Processing,,Windows, Access, QuickBooks, Excel, and Microsoft Office,

Able to learn new programs in a timely manner

Employment History

Liberty Counsel (through a temp agency (Free State Temps)

Data Entry Specialist

2012 to 2014

Supervisor: Rosemary Rodriguez

Create and complete deposits through Wells Fargo Bank and Suntrust Bank

Create and maintain donor batches

Enter all batches into Excel spread sheet

Open Mail

Run credit card donations through Authorized system.

Complete returns and deletes (Returns are sent back to donors for many reasons. Ex:. wrong payee name on credit card/Deletes are completed when donor asked to be taken off of donor list

PlusOne Solutions

Customer Service Rep/ Data Entry Operator

2/2007 to 2012

Owner: Craig Riley 877-***-****

Manage the Samsung Project (4 employees) – Collect service orders from mail system, enter them into data base, conduct a radius search of existing data base providers in Access, PlusOne, and Samsung’s data base, GSPN. Make calls to recruit service providers for Samsung.

Call service providers to make sure all their insurance is up to date.

ACS/Lockheed Martin

Data Entry Specialist

5/2003 to 5/2006

Supervisor: Alex Jackson – 407-***-****

Entered and scanned Military Release Forms into data base (500 daily)

Wycliffe Bible Translators

Staff Assistant

11/1999 – 5/2003

Supervisor: Tom Bilbro – 407-***-****

Transcribed prospective missionary interviews via Dictaphone transcription machine

Part-time Receptionist

Created mission obituaries and mailed to missionaries all over the world

U.S. Courts/Probation and Parole

Probation Clerk

5/1987 – 5/1997

Supervisor: Chief U.S. Probation Officer Paul DeFelice – 315-***-****

Typed Presentence, Pretrial reports via Dictaphone machine

Receptionist and Intake worker

Created and maintained alpha filing system for Probation Office

Volunteer Work

Facilitated a Grief Share Class at Church

Volunteered at Lighthouse Retreat (a retreat for families who have children with cancer)

Director of Children’s Church – Maintained list of teachers for children from ages 2-4

Taught Children’s Church

Volunteer at Northland Church in Security Department as Administrative Assistant

Education

Bryant & Stratton Business Institute – Syracuse, NY

Medical Secretary Diploma

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