Customer Service Manager
Resume:
Teri Zimmerman
Talking Rock, Ga 30175
************@*****.***
Objective: I am a highly motivated individual looking to use my organization, efficiency and strong work ethic in a manner to build a career.
Employment History
Dublin Honda 6300 Dublin Blvd. Pleasanton, CA 94568
Manager: Richard Lanzone 925-***-****
Jan 2015- Sept 2016
Job Duties to include: Hiring/Terminations, Training, Staff Scheduling, Management of 15+ employees, Generating Reports, Customer Service, Multiple Phone Lines
Computer Program Knowledge: Word, Excel, Reynolds & Reynolds, ADP, PowerPoint, Outlook
Lexus of Pleasanton 4345 Rosewood Drive Pleasanton, CA 94588
Manager: Ken Pletcher 888-***-****
Dec 2010-Dec 2012
Job Duties to include: Hiring/Terminations, Training, Staff Scheduling, Management of 15+ employees, Generating Reports, Customer Service, Multiple Phone Lines
Computer Program Knowledge: Word, Excel, Reynolds & Reynolds, ADP, PowerPoint, Outlook
Mercedes Benz of Fremont 5760 Cushing Parkway Fremont, CA 94538
Manager: Dave Biasaitti 888-***-****
July 2004- October 2010
Job Duties to include: Hiring/Terminations, Training, Staff Scheduling, Management of 15+ employees, Generating Reports, Customer Service, Multiple Phone Lines, Travel Arrangements and Accommodations for staff
Computer Program Knowledge: Word, Excel, Reynolds & Reynolds, ADP, PowerPoint, Outlook
Mercedes Benz of Monterey 2330 Del Monte Avenue Monterey, CA 93940
Manager: Roy Yamada 888-***-****
June 2000 – July 2004
Job Duties to include: Hiring/Terminations, Training, Staff Scheduling, Management of 15+ employees, Generating Reports, Customer Service, Multiple Phone Lines
Computer Program Knowledge: Word, Excel, Reynolds & Reynolds, ADP, PowerPoint, Outlook
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