Customer Service Inventory Control

Clyde McKenzie

***** ******** **.

Houston, TX **072 H: 281-***-**** C: 832-***-**** E: **********@*******.***

Career Overview

Hard-working and responsible logistics professional with 18 years experience managing successful warehouses and storerooms. Team oriented and safety conscious, I am eager to apply my organizational skills to a dynamic warehouse, logistics, distribution or inventory team.

Education

B.B.A. Business Administration and Marketing

McMurry University – Abilene, TX

Career Progression

06/13- Present

Colorescience

Distribution Supervisor

Coordinate with Freight Forwarders in International distribution of Customers orders to 19 different countries worldwide

Supervise the Distribution Techs pulling the orders, freight preparation, gathering all appropriate documentation needed for each order and contacting Freight Forwards for pickup and tracking orders if needed

Manage Distribution Techs to ensure the department maintains 99% customer service level

Purchase materials needed for the Distribution Department while monitoring amounts ordered to maintain cost within the departmental budget

Conducted physical inventory December 2014 which resulted in 98% accuracy using ERP inventory systems.

Received Hazardous material shipping certification from DGI

07/96 – 03/13

Seebridge Media/Ideal Printers

Warehouse Operations Manager

Coordinate incoming and outgoing stock, deliveries, and logistics.

Established performance measures and supervised employees for increased shift contribution to maximize productivity.

Accountable for warehouse layout, ongoing reconfiguration efforts, space utilization and slotting to support efficiency, inventory control using ERP computer system.

Coordinate training and development of employees on functional processes.

Handle administrative issues of team.

Develop and deliver performance evaluations.

Interview prospective employees

Manage warehouse costing, budgeting and forecasting.

Coordinate airfreight cargo for next day deliveries and international shipments.

Performed forklift operation and safety checks.

Implemented route distribution using five cargo vans and UPS services covering the Houston area making 300 or more deliveries per day, which include dock, and desktop delivery

09/94 – 04/96 Bell Industries

Lead Inventory & Shipping

02/90-02/94 U.S.Navy, Gulfport, Ms

Shipping, Receiving, Purchasing, Inventory Control and working within departmental budgets.

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