Tonya Crew

786-***-**** – North Miami, Fl. *****- aczs4r@r.postjobfree.com

Objective:

Seeking an opportunity where I may be able to use my training and experience in order to be a viable asset to an organization as well as achieve

Qualifications

•Knowledge of Anatomy and Physiology

•Knowledge of Microsoft Office with a concentration in Word and Excel

•Knowledge in Medical Terminology, ICD-10-CM, CPT Coding and HCPCS Level 11

•Knowledge in Medicare part A-D

•Received training in ICD-10-CM, CPT Coding and HCPCS Level 11

•CPR Certified

•HIPPA/OSHA Certified

•CBCS Certification (Pending 06/2017)

•Innovative professional with 10+ years of progressive experience in customer service with skills to drive business growth, capitalize on new revenue potential and manage all aspects of daily business operations

•Proactive leader with refined business acumen and exemplary people skills able to facilitate a team approach to achieve organizational objectives

•Ability to easily grasp and put into application new ideas, concepts, methods and technologies

•Exceptional organizational oral/written communication, interpersonal analytical and problem solving skills.

•Dedicated, innovative and self-motivated team player/builder who thrives in both independent and collaborative work environments

•Possess an uncompromising level of business ethics and integrity

Work Experience

Precision Response Technologies

February 2009 -October 2010

Customer Service Representative

•Providing exceptional customer service to Direct T.V. customers

•Troubleshooting equipment

•Processing payments

•Resolving conflicts

•Account management via excel software database

Nova Southeastern University

March 2007 - January 2009

Secretary of Nursing Admissions

•Assisted in the admissions process including applications, retrieval of transcripts, processing student payments and graduation preparation

Education:

CBT College Miami Gardens, Florida June 2017 (Pending Graduation)

Medical Billing and Coding Certificate

Georgia Perimeter College

Graduate 2001

American Sign Language Interpreter

References Available Upon Request