Project Manager Customer Service

FARDISS ETTEHAD

***** ****** *** ***** • Ashburn, VA 20148

*******@*******.*** • 571-***-****

CONSTRUCTION MANAGEMENT

Program Development • International Building Projects • Team Coordination

Talented and experienced Construction leader offering outstanding background in project management. Skilled in assessing unique project parameters to strategically implement key plans and processes. Visionary champion of technical and commercial operations at various levels. Proven strength in directing and managing up to 150 staff. Reliably build top-performing teams to deliver results within critical time and budget framework. Excellent communication skills in multiple languages. Experience working in East African countries, Pakistan, Afghanistan, India, Germany and England.

CORE COMPETENCIES

Strategic project planning Budget management Technological proficiency

Contract negotiations Policy implementation Regulatory compliance

Cradle-to-grave project Subcontractor oversight Engaging presentations

Customer service skills Manage the purchasing Subcontract costs

Professional Experience

Federal Emergency Management Agency (FEMA)-Washington DC

IM-Core Public Assistance Crew Leader Emergency Management Specialist, 9/2016 to Present

Key Achievement:

Provide technical support to the States and local governments to ensure the applicant’s projects processed efficiently, and complaint with Federal regulations. Assist the applicant with the development of projects and coast estimates. Provide expertise in areas as, bridges, utilizes, debris removal, environmental issues, historical preservation, and insurance.

New Era Construction, LLC – Ashburn, VA

Project Manager, 07/2012 to 09/2016

Key Achievements:

Oversea daily visit to job site to see progress of every ongoing project. Ensured compliance with federal and county regulations. Daily operation with established budget and contract requirements. Secured and developed residential and commercial projects. Negotiations with owners, secure required permits, managing subcontractors and suppliers. Approve change orders, submit submittals. Daily progress of the job sites, weekly meetings with sub-contractors. Ensured compliance with federal and county regulations.

Including Firm Fixed Price, Coast Pulls Fixed Fee, Time and Material, Delivery of projects on time and within budget

Standard Operation, staff management, Management information System and quality control.

Tessa Construction & Tech Co, LLC Sterling, VA

Director of construction, 04/2002 to 12/2011

Key Achievements:

Oversaw creation and implementation of key programs in alignment with established budget and contract requirements. Coordinated with senior management and ~150 technical / administrative staff; provided key subcontractor oversight. Secured and developed commercial and international business in conjunction with federal, state, and local agencies; interacted with US Army Corps of Engineers-Afghanistan as well as Asian Development Bank, United Nations Development Programmed (UNDP) and private companies. Strategically directed development of RFIs, RFPs, and RFQs valued up to $55M. Oversaw negotiations and managed cradle-to-grave processes across government, commercial and international contracts. Ensured compliance with Federal Acquisition Regulations (FAR), Virginia Department of Transportation (VDOT), and Occupational Safety and Health Administration (OSHA).

Established diverse contract types, Firm Fixed Price, Cost Plus, Fixed Fee, Delivery and Quality control.

Standard Operation, staff management, Management information System and quality.

New Construction, Inc. Vienna, VA

Project Manager, 06/1987 to 01/2002

Key Achievements:

As senior representative, spearheaded multiple concurrent projects and supervised 60 project staff, reliably delivering results within established scope, budget, and schedule. Allocated resources to drive productivity, efficiency and profitability. Skillfully managed contract and scope modifications as well as technical issues. Collaborated with team to provide prompt resolution for emerging issues; interfaced with project teams as well as internal / external customers to drive goal achievement.

Designed strategic project management plans and motivated teams to promote success throughout project lifecycle, from implementation through completion.

Successfully completed numerous key projects, including renovation of 4th Street Bridge, strip mall Herndon, VA, extension of Taxes Way at Dulles Airport in Washington DC, extension of Toll, Road Fairfax, VA, addition main building Leesburg Airport VA, VA, renovation of apartment building Arlington, VA, historical renovation Washington DC. (President Roosevelt resident), renovation of Mali Embassy Washington DC, restaurants and commercial fit-outs and hotel projects.

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Education and credentials

Bachelor of Arts in Architecture

National Collage of Arts- Lahore, Pakistan

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