Customer Service Information Technology

Prabhjot Dev

** ***** ********

Brampton, ON L*Y 2L1

905-***-****

***********@****.*** https://www.linkedin.com/in/prabhjot-dev/ https://github.com/prabhjotdev

Summary

•Currently enrolled and studying Computer Systems Technology, Software Development and Network Engineering at Sheridan College.

•Highly adaptable in quickly changing technical environments with very strong organizational and analytical skills

•Excellent research, time management and problem solving skills.

•Strong communication, interpersonal, and presentation skills.

•Strong verbal and personal communication skills.

Technical Skills

Troubleshooting:

Ability to troubleshoot hardware, software, and peripherals devices including:

printers, network issues, operating systems

Programming Languages:

Java, PHP. Proficient in writing code, testing, debugging, and documentation

Software:

NetBeans, Dr. Java, Eclipse, MS Office (Word, Excel, PowerPoint, Access)

Operating Systems:

Windows 7/8/10, Linux (Ubuntu, kubuntu, CentOs7), Mac iOS

Database:

MySQL, Oracle

Web Technology:

HTML5, CSS, JavaScript

Education

Sheridan College, Brampton, ON

Advance Diploma Computer Systems Technology, Software Development and Network Engineering 2016-2019

Algoma University, Sault Ste Marie, ON

Bachelor of Computer Science, Game Technology 2015-2016

St. Augustine SS, Brampton, ON

High school diploma 2015

Experience

Mac's Convenience store 230 Wanless Dr, Brampton 07/2015 - 09/2015

Cashier

•Handled cash, debit and credit transitions

•Counted money in cash drawer at the beginning of shift to ensure that the amounts are correct and that there is adequate change.

•Provided excellent Customer service through, greeting all Customers warmly. Assisting Customers with the bagging of their merchandise.

Extracurricular Activities

Sheridan College

CSS - Coding Syndicate of Sheridan,

•Help students with various programming and scripting languages

•Take part in web programming competition such as, Skills Competition Ontario

St. Augustine Catholic Secondary School

A/V (Audio and Visual) club,

•Sound and Lighting Assistant for various school plays and guest events.

•troubleshoot technical problems with lighting on stage.

Professional Memberships

CIPS - Canada's Association of Information Technology Professionals 2017

ACM - Association for Computing Machinery 2017

Contact this candidate