Technical Writer Manager

Durston (Dusty) Loeffel SR. CONTRACT TECHNICAL WRITER

Technical Writing ~ Manual Writing ~ PowerPoint Presentations

Focused, analytical Senior Technical Writer with over 25 years of expertise drafting complex PowerPoint presentations, user manuals, software programming documentation, systems operation, and user documentation. Excels in translating business specifications into user guides, manuals, and documentation while maintaining the purpose and consistency. Keen understanding of various fields, practices, and procedures that drives the creation of high-quality, detailed technical documents, proposals, operating manuals, and training materials. Proficient in using Microsoft Word, Excel, PowerPoint, HTML, and Microsoft Project.

Areas of Expertise include:

Technical Documentation

Government Operational Manuals

Proposal Development

Standard Operating Procedures

Logistics, Maintenance & Technology

Purchasing and Bidding

PowerPoint presentations

International Proposals

English Grammar

Experience & Notable Contributions

Northrop Grumman Sierra Vista, AZ July 2015 to 31 March 2016

SR. TECHNICAL WRITER

Developing Data Modules for “O” level maintenance manuals for the Triton UAV. The documentation is being written in Arbortext with Imedius, and Data Management Tracker. Used Webex for coordination with engineers in California and Maryland, and writers in Utah, Maryland, Florida, and California. Completed assignment end of March 2016.

KT Consultants Tempe, AZ April 2015

SR. TECHNICAL CONTRACT PROPOSAL WRITER

Developed government proposals for managerial, logistics, and IT contract positions for governmental facilities located at US Air Force, US Army, and US Naval facilities.

GTAT ADVANCED TECHNOLOGIES Tempe, AZ May 2014 – Sep 2014

SR. TECHNICAL CONTRACT WRITER

Developed Standard Operation Procedures (SOPs) and a Maintenance and Troubleshooting Manual (over 500 pages) from scratch for a 1.3 million square-foot factory with over 2000 furnaces that produce sapphire.

Provided PowerPoint presentations to employees for the maintenance overview and Standard Operating Procedures.

THE BOEING COMPANY Mesa, AZ 1992 - 2012

PROPOSAL MANAGER/PROGRAM MANAGER

Drafted complex project proposals, training and operating manuals, program reports, course and training materials, and maintenance manuals with technical and grammatical accuracy.

Logistics and Program Management Services:

Directed Program Management Services for the United Kingdom, Netherlands, Peace Vanguard, Israel, Egypt, and Japan.

-Wrote proposals for updating contract for servicing and maintenance programs for European countries.

-Advised during content development phase of the Apache Program website pages.

-Worked closely with customer representatives to resolve program issues and schedule adjustments.

BAE SYSTEMS Training Manuals and lnstructor Courseware Development:

A-10 (USA Operators Manual) and -23 (USA Maintenance Manual) for the Mine Resistant and Armor Protected (MRAP) CIAMAN plus vehicle for the US Army and US Marines at BAE Systems.

Instructor training PowerPoint presentations for the Operator and Maintenance courses to be taught in Iraq for MRAP CIAMAN vehicle for US Army maintainers.

Durston (Dusty) Loeffel SR. CONTRACT TECHNICAL WRITER Technical Writing ~ Manual Writing ~ PowerPoint Presentations

Products and Logistics Engineering Projects:

Generated RFP documentation including specifications, statements of work, line item pricing, and subcontractor data requirements lists for all UK and US subcontractors and suppliers.

Analyzed strength and weaknesses of proposals and made recommendations regarding proposal responses.

Served as the Product Engineer at Boeing Training and Support Systems and Senior Specialist Logistics Engineer and Analyst for the United Kingdom Attack Helicopter Program Team, managing logistics, and analysis, training material production, and presentation development and proposals for 11 training stations for Ministry of Defence (MoD) UK Apaches.

Managed training information documentation process for the UK WAH-64 maintenance and operations program, including coordinating with other team members regarding training requirements and material needs.

Wrote and edited 4600-page training material for manufacturing classroom instruction and coordinated manufacturing floor hands-on training of UK nationals for the construction of the WAH-64.

Drafted and edited maintenance manuals for the UK WAH-64 training equipment maintenance staff.

Developed the provisioning for training equipment spares, required maintenance equipment, and tools.

Served as Program Management representative for training and manufacturing conferences during 15 trips to the UK, working collaboratively with Westland Helicopter and Ministry of Defence (MoD) personnel over a 10-year period.

Allied-Signal (Garrett) (Honeywell)

Phoenix and Tempe, AZ 1982 – 1991

SR. DOCUMENTATION ENGINEER

Developed Standard Operation Procedures (SOPs).

Documentation for the MK50 Torpedo Program for the US Navy.

The NASA Space Program for design of the Space Station electrical systems power.

The development of aircraft valves for the US Government Military aircraft and commercial aircraft.

Prior Positions Held: Publications and Proposal Manager for SPEC, Senior Technical Writer for Softwareland, Associate Professor in Technical Writing and Public Speaking at DeVry University, Master Instructor for the US Navy Traffic Control School, and US Navy/Naval Reserve Senior Chief Petty Officer.

Education

Master of Science in Technical Management Embry Riddle Aeronautical University Mesa, AZ

Master of Arts in Educational Management and Supervision Memphis State University Memphis, TN

Master of Arts in Adult Education Memphis State University Memphis, TN

Bachelor of Arts in Education Inter-American University of Puerto Rico San Juan, Puerto Rico

Associate of Science in Business Management Scottsdale Community College Scottsdale, AZ

Certification And Courses

Certifications:

Program Management Certification, JACME2T, Arizona State University

Courses (at Boeing Company):

Shipley Proposal Writing Course

Project Management

Advanced Excel

Ethics Training (annually)

Care and Control of Government Property

High Impact Leadership

High Impact Communication Skills

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