Diana Chu
**** ***** *** *******, ********** ****9 510-***-**** ********@*****.***
EDUCATION
University of California, Davis
Bachelor of Science in Biological Sciences, emphasis on Neurobiology, Physiology, and Behavior June 2007 EXPERIENCE
Biospacific/Biotechne
Sales Support Specialist/Logistics Coordinator, May 2015- Present Emeryville, California
•Partner with Manager and Sales member to implement innovative ways to market / sell and multi-line products
• Provide sales representatives with details of customers’ orders and requests for quotations
• Handle telephone calls or acknowledge customers’ e-mails or letters
•Manage logistics material dry goods for packaging based on supply needs to minimize over and/or under stocking
•To provide complete sales support to the sales executives especially with China and Chinese sales
• Mentor and trained new incoming staff for logistics and other tasks
• Coordinate time sensitive reporting and data gathering as needed
• Manage SAGE transactions including Purchase Orders, Sales Orders, and other inventory transactions from start to finish
• Effectively manage and prioritize time to ensure maximum customer penetration and sales volume with limited supervision.
• Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business
Dominus Estate
Laboratory Manager, July 2009- May 2015 Yountville, California
• Monitor and track grape maturity, provide analysis on grape juice, wines and work with the Winemaker to assure accurate and timely additions
• Responsible for the accuracy and inventory planning of wines & winemaking supplies
•Select and evaluate vendor, liase with package good vendors on behalf of winery
• Lead month-end bulk wine physical inventory
• Assist with blending, tasting coordination and winemaking tasks
• Oversee and trains lab interns, cellar workers and harvest interns
• Produce wines of a certain style and quality appropriate to our target customers, under the guidance of the Winemaker
• Lead research for new trials, new equipment and solutions (i.e. automated analysis equipment, alcolyzer, etc).
• Assure package quality on the bottling line, inspect incoming packaging materials, and assure the final product release Napa Valley Wine Technical Group St. Helena, California Wine Steward/Treasurer, January 2014- Present
• Collect annual payment and wine dues from members
• Collect/track/deposit member and guest dinner fees, in addition to member shows, no-shows, & no pays at each meeting.
• Working with executive board members to drive operational and qualitative improvements
• Overseeing and executing digital strategy, which includes working with Facebook, Linkedin, Twitter, and etc
• File annual taxes for organization
SKILLS &
INTEREST
Proficient in Windows 98/2000/XP, MS Office Suite, Outlook Express Fluent in Cantonese. Interested in collecting jewelry, Oakland A’s, cooking, running, crossfitting, and international cuisine.