Tiffany Derico

**** **** ****** **. ***.I* *****, Tallahassee, Florida

Contact: 850-***-****

Email: aczrlw@r.postjobfree.com

Objective

I am seeking a stimulating and challenging career where I can use my skills and knowledge to assist in the company's advancement.

Professional Summary

I have excelled in roles requiring the ability to handle a variety of customer service and administrative tasks. Resolved customer issues with expediency. I have also demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. I have the ability to calm upset/angry customers, researched and rapidly solved problems and rebuilt clients trust to prevent the loss of key accounts. I take pride in my work due to the consistent praise by former management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

Skills

•Microsoft Word

• Interpersonal Abilities

•Assisting and caring for others

•Thinning Charts

•Inputting documentation into computer for residents

•CPR certified and other First Aid Training

•Excellent Verbal and Written Skills

•Organized

•Excellent Phone Skills

•Articulate

•Reliable

•Punctual

•Team Player

•Leadership Quality

Experience Details

Company Name: Starbucks

Job Title: Cashier

Start Date/End Date: 08/201*-**-****

Company Address: 6965 Cumberland Gap Parkway, Harrogate TN 37752

Job Duties: Assisting with making and taking orders, greeting customers, Counting Register and marking the books.

Company Name: Florida State Hospital

Job Title: Hsw1

Start Date/End Date: 07/2014-10/2015

Company Address: 100 N Main St, Chattahoochee, Fl 32324

Job Duties: Assisting with ADLS, Filing and charting on the residents, Inputting Data in the system, providing residents with the proper care with 1:1 specials and monitoring

Company Name: Sunrise Community Inc.

Job Title: Dss

Start Date/End Date: 10/2015- Current ( Part-time)

Company Address: 1835 Mccauley road, Tallahassee

Job Duties: Assisting with bathing and feeding the clients, doing activities with the clients, Repositioning the clients and doing muscle rotations to build strength back.

Company Name: Club Ready

Job Title: Customer Service Representive

Start Date/End Date: 11/2016- Current

Job Duties: Answer inbound calls and making calls to assist members to make payment on gym account. Provide information to members about gym account

Education Details

West Gadsden High school

Day of Completion: 05/24/2013

Type of Degree: High school Diploma

Lincoln Memorial University

Day of Completion: In progress

Type of Degree: Nursing

Keiser University (Current School)

Day of Completion: 05/27/2017

Type of Degree: Psychology

References

Meshach Derico, Social Worker, Florida State Hospital

850-***-****

Nathaniel Travis, Utrs specialist, Florida State Hospital

850-***-****

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