Customer Service Manager
Resume:
Darren Keith Ray
*********@*****.***
SUMMARY
Dependable, organized and dedicated professional combining extensive, Driving, Purchasing/Sourcing and Managerial experience with solid academic training.
LOWES
07/2013 – 12/2016
Sugarland, TX
Home Improvement Industry
Delivery Driver/ Loader
Pull, Load, and deliver customers purchases
Greet and acknowledge all customers in a friendly manner
Provide quick, professional customer service
Responsible for all other duties as assigned
TRIMRAY LOGISTICS
11/2010- 07/2013
Houston, TX
Trucking Industry
Truck Driver
Perform basic maintenance on vehicle daily
Follow DOT safety policies
Operate vehicle safely and efficient
Complete all necessary paper work
Maintain records of deliveries, inventories, and customers’ needs
THE TRI-FLEXSI GROUP
05/2005 - 04/2010
Houston, TX
Healthcare Industry
Office Manager/Billing & Coding Supervisor
Managed payroll, and billing&Coding, ICD 9
Managed all billing & coding with insurance company’s
Check with insurance company daily about payments
Communicate with patient regarding payments
Place orders for daily usages
ST. LUKE EPISCOPAL HOSPITAL
04/2004- 05/2005
Hospital/Medical Industry
Houston, TX
Sr. Purchasing Agent
Responsible for all foods and beverages procurement
Negotiating prices and contracts
Review requisition specifications for food & beverage
Monitor orders to ensure accuracy and timeliness of orders
Communicated with vendors regarding returns, payments or contract fulfilment
INPUT/OUTPUT, INC 02/2002- 04/2004
Oil & Gas Service Company
Stafford, TX
Buyer I
Review and maintain current purchasing policies
Maintain a vendor rating system
Confer with vendors to discuss international materials or problems with special order
Evaluate vendor quotations
Obtain the highest quality goods at the lowest cost
SERMATECH POWER SOLUTIONS
03/1998 – 02/2002
Industrial Gas Turbine Industry
Houston, TX
Purchasing Manager
Supervisor distribution environment
Placed orders and checked shipments
Imported/Exported materials and parts needed
Negotiated the lowest prices
Controlled departmental budgets and inventory levels
EDUCATION
HOUSTON COMMUNITY COLLEGE
UNIVERSITY OF HOUSTON-DOWNTOWN/ CRIMINAL JUSTICE
Class A CDL/ Tanker Endorsement
TWIC Card
Computer Knowledge
Oracle, SAP, Syteline, GSSI, ASPC, People Soft, CRADLE MRX, Genesis, Microsoft Word, Excel, MRP, PowerPoint, Email Software, Sametime, Spreadsheet Software, Database Software, Personal Computers, Internet Explorer, QSI, MOVEX, ERP, QuickBooks, Fax Machine etc.
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