Customer Service Representative
Resume:
NILESH KAPADIA
****, ** ******** **. *********** ON M1B 5Z2
****************@*****.***
https://www.linkedin.com/in/nilesh-kapadia-1038b492/
TECHNICAL SKILLS
LANGUAGES : C, .NET, JAVA, PHP, ANDROID,HTML,CSS,JQUERY,JAVASCRIPT
BOOTSTRAP, ANGULAR JS, AJAX, WORDPRESS
Database : Oracle, MySQL, DB2 (IBM), PL/SQL
Operating system : Windows, Mac, Linux
Software Packages : MS-Office, Net Beans, Eclipse, Notepad++, Android Studio,
Data Studio, Data Modeler, XCODE,Visio,Zend Studio.
EDUCATION
Internet Programming and Database Management (Post Graduate) 2015
Lambton College, Sarnia ON
Bachelors of Information & Technology Engineering 2014
Gujarat Technological university, Ahmedabad, India
WORK EXPERIENCE
•FRONT END DEVELOPER (INTERNSHIP) SEPT-2015 – APR-2016
Worked 8 month in Lambton College as junior Front End Developer and developed a website and Design webpages using PHP, JQUERY, HTML, and CSS, MATERIALIZED.
Took requirement from my professor and did research on designing and create design on paper and then implement it on webpages.
Assure that all user input is validated before submitting to back-end.
Worked as team player.
FRONT END DEVELOPER JUNE 2013 – APR-2014
Worked as a junior Front End Developer at Skyweb technology and developed a live project using JAVA, JSP, HTML, CSS, JQUERY, JAVASCRIPT and MY SQL for 10 months.
Took requirement from client and did research on designing and create design on paper and then implement it on webpages.
Assure that all user input is validated before submitting to back-end.
Worked as team player.
CUSTOMER SERVICE REPRESENTATIVE OCT 2015 – OCT 2016
Worked as a part time customer service representative for Fido Telecom company helping customer to solve their problem and assisting them to make any technical changes on their account.
Help customer with their technical issue.
Review customer account and assist to make better choice.
ACADEMIC PROJECTS
PROJECT 1 - JAVA – EVENT MANAGEMENT
A website using web servlet and Java Server Pages that manage your event online like Birthday Party, Marriages, Seminar etc.
That gives you facility to manage it online like book the hall, choose a decorator, choose a caterer, choose a musical band etc.
You don’t have to rush anywhere you just manage it with the one website.
Used JSP and servlet to create a project.
Deployed project on open shift
PROJECT 2 - PHP- SARNIA DEALS
A website using PHP, MY SQL, HTML, MATERIALIZE CSS that could compare prices of individual grocery items in relative area market to help customer find the product at best price available.
Basically, it compares the prices of grocery item from the grocery stores like Walmart, Metro, Food Basics, Superstore.
customer also see the all grocery store flyers.
REFERENCES
•Available on request
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