Parul Bhalla - Engineering Professional - Embedded Software

PARUL BHALLA

Naperville, IL ***** 408-***-**** *****.**********@*****.***

Linked in: https://www.linkedin.com/in/parulbhalla

ENGINEERING PROFESSIONAL – EMBEDDED SOFTWARE, DEVELOPMENT TOOLS

Highly motivated, dynamic and resourceful professional with experience and skills required to be a key member of a Software Engineering or Technical Sales Staff. Strong customer facing skills due to focus on product and customer success. Solid credentials in Compiler, Software Development and Technical Support of embedded products. Strengths include excellent communication, problem-solving skills and ability to adapt to change.

Technical Proficiencies

Languages: C, C++, Assembly, Python

IDE: Eclipse, Workbench, Microsoft Visual Studio .NET, MSVC++

Compilers: GNU (gcc), Wind River Diab, DSP and RISC Compilers

Debuggers: VxWorks WDB, GDB, Visual Studio integrated Debugger, PCSim, DSP Sim

Virtualization: VxSim

OS: Windows, Linux, VxWorks RTOS, Solaris 8/9/10

Architectures: Intel, PPC, ARM, DSP, ARM

Tools: Doxygen, Makefiles, QAC (Quality Validation Tool), True Coverage,

Numega Bounds Checker

Business: Salesforce, Jira, Jive, Microsoft Office Suite, Oracle E-Business

Version Control Tools: Clearcase, CVS, SVN

Professional Experience

Wind River Inc., An Intel Company October 2009 – December 2016

Wind River is a subsidiary company of Intel providing embedded system software which comprises run-time software, industry-specific software solutions, simulation technology, development tools and middleware.

Member Technical Staff – Compilers Toolchains – Sustenance and Technical Support (2013-2016)

Customer-based Engineering support of cross-development tools used in development of VxWorks and Wind River Linux Real-Time Embedded Operating Systems built in C and C++

Team Lead for Compilers & Toolchain – Wind River Diab and Wind River GNU Toolchains.

Provided leadership and engineering support for Wind River Workbench (Eclipse based) IDE, VxWorks OS Application Environment, Kernel and User-side applications.

Tracked the progress of customer responses and compiled report of issues raised, solutions implemented and achievement of SLAs for team of four software engineers managing 40+ issues per week.

Assisted customers in project creation, configuration, building, downloading and debugging of bootroms, kernel images, libraries and embedded applications during their product and system changes.

Designed and implemented custom work-flow requests for customer-reported product defects.

Developed training plans and trained the team on new technologies including compilers, IDE and VxWorks.

Managed all escalations for team working with software engineers and direct with customers.

Streamlined support efforts with local and overseas Engineering and Sustaining teams.

Achieved highest score in the company for Customer Satisfaction (96% v 93%) and Net Promoter Score (70% vs 40%).

Senior Engineer - Technical Support (2009-2013)

Provided customer facing Engineering support for Wind River Tools including Compilers, Assemblers, Linkers, Workbench Eclipse Project & Build, Workbench Debugger, Target Server issues, installation issues, kernel and user applications & build issues

Team lead for smaller Compiler support and sustenance group. Provided escalation point and provided SLA tracking and reporting.

Identified workaround solutions to customer reported product defects to facilitate an immediate response and ensure their uninterrupted development cycle. Referred problems to engineering team for permanent fixes.

Active participation on global Customer Support Knowledge forum - Wind River’s self-help e-service online support platform. Provided written solutions to document common problems and remedies.

Provided support for Workbench and Tornado IDE, VxSim hardware test-bed simulator.

Identified and reproduced defects in Wind River Tools, internal reporting, and resolution-delivery to customers.

Cisco Offshore Development Centre November 2006 to February 2008

Cisco Systems is one of the largest networking Company in the World. Cisco develops, manufactures and innovates networking and telecommunications hardware and other high-tech services and products.

Member Technical Staff

Part of GNU Compiler and Toolchain group.

Customized and built new version of gcc and migrated Cisco IOS release trains to this new version of the Compiler.

Build and Release Engineer

Development and sustenance of Cisco IOS Compilers & Tools

GCC features analysis – SSA, RTL, AST, GIMPLE, GENERIC, Intermediate Code

Analyzed, troubleshot and fixed the build and boot issues

Acme Technologies November 2003 to November 2006

Service provider of C compilers, assembler linker, cryptography etc.

Senior Software Engineer

Developed a C Cross-Compiler for 16-bit fixed point DSP architecture

Experienced with full Software Development Life Cycle

Compiler tools – Flex, Bison, Lex, Yacc

Expertise in High level Design and Low Level Design of Compiler Modules

Designed and Developed Register allocation module, Zero Overhead Loop, Peephole optimization, ILP & Scheduling, Delay Slot optimization

Tested (Perennial and Plumhall) and Quality Assurance of Compiler

Fixed defects

Education and Professional Development

Bachelor of Engineering in Electronics and Communication

Kurukshetra University, India

Advanced Diploma in VLSI Design and System Programming

Centre for Development of Advanced Computing, India

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