Systems Administrator

Joseph Janovjak

Oak Lawn, IL ***** 708-***-****

https://www.linkedin.com/in/jjanovjak

*********@*****.***

Life long learner, Life long educator, IT problem solver

SUMMARY OF QUALIFICATIONS

Over 10+ years of experience in field of IT systems administration

Expert in analyzing and troubleshooting various computer hardware components, their installations and configuration resulting in improved enterprise productivity.

Adaptable, versatile, comfortable working alone or working in teams resulting in consistent production

Confident, articulate, professional speaking abilities to ensure understanding by any audience

Supported end users allowing them to perform their jobs without being hindered by IT interference or glitches

CERTIFICATIONS / TECHNICAL PROFICIENCIES

Certifications: CCNA, CCENT, MCSE, A+ Security, CCSP

Systems/ Platforms - Windows 7/10, Tablet XP, Windows 2008 Server, MS Exchange 2010 Server, Active Directory, Group Policy, SAN’s, Back-Up systems, HP desktops, tablets and servers, Oracle Virtual Box.

Application Software - MS Office 2010 MS SQL Server, MS Share Point Server 2007, IIS 2007, PowerShell 2, Back Up Exec (Symantec), Voyager 6.x (Yardi), Raisers Edge (Blackbaud), Outlook, Web browsers including nternet Explorer, MS Edge, and Google Chrome, McAfee/Avast Anti-Virus, Final Cut Pro, Crystal Reports, Creative Suite 3 (Adobe)

Networking - Handled Bridges, Switches, Hubs, WIFI access points, NICs, Cisco routers with hands on basic IOS commands, Familiar with communication protocols - (TCP/IP, UDP, 802.11 B,E,G,N), RIP, OSPF, EIGRP, STP, RSTP, Vlan.) and principles of data communication, v4 and v6 IP sub-netting.

PROFESSIONAL EXPERIENCE

DB Administrator/Asst. Systems Administrator - Housing Authority of Cook County January 2013 - August 2016

Installed and configured, physical and virtual network servers, peripherals, network operating systems, and server based application software.

Microsoft OS installation and configuration, New user accounts and permissions

Vmware 5.x support and management

Enterprise website support and management

System backups/restores using Commvault

Troubleshoots problems and records details as part of the HACC help desk

Works with clients to resolve their technology problems and perform root cause analysis.

Supported LAN, Active Directory, DHCP, IIS, MS Office 2010, Windows XP/7, Vmware, MS SQL Server 2008, Servers (2008, 2003) on a daily basis.

Supported Yardi Voyager – Property Management Solutions

Provided Mitel IP phone system support

Technology Consultant - Quantum Crossings November 2012 - January 2013

Worked at Housing Authority of Cook County in IT department as a contract to hire consultant.

Supported all IT services.

Performed all duties listed above.

Technology Consultant - Infinitive LLC October 2009 – March 2011

Contracted to Verizon as part of team supporting sale of thirteen states of business to Frontier.

Contracted to Frontier as part of team supporting post-sale of thirteen states of business from Verizon to Frontier.

Systems Administrator - Frontier (Infinitive contract) August 2010 - March 2011

Learned and implemented procedures and systems supporting post-sale of thirteen states of business from Verizon to Frontier.

Installed and configured, network servers, server hardening, peripherals, network OS, and server based application software. Duplicating procedures and systems from Verizon to Frontier

Microsoft OS installation and configuration, including server hardening.

New user accounts and permissions.

System backups/restores, BackUp DBA

Troubleshoots problems and records details in the problem management tool.

Works with clients to resolve their technology problems and perform root cause analysis.

Supported Active Directory, DHCP, IIS, PowerShell 2, Outlook 2003, Windows XP, Visual Studio 2008, MS SQL Server 2005, Scripting, Servers (2003, 2000) on a daily basis.

Update system support documentation, maintenance, and system logs to provide system management.

Systems Administrator - Verizon (Infinitive contract) October 2009 - July 2010

Learned present procedures and systems supporting sale of thirteen states of business from Verizon to Frontier.

Installed and configured equipment, software and hardware add-ons for workstations, network servers, peripherals, network OS, and server based application software.

Microsoft OS installation and configuration, including server hardening.

New user accounts and permissions.

Troubleshoots problems and records details in the problem management tool.

Works with clients to resolve their technology problems and perform root cause analysis.

Manage Back-Ups and restores for servers

Supported Active Directory, DHCP, IIS, PowerShell 2, Outlook 2003, Serv-U (FTP server), Windows XP, Visual Studio 2008, MS SQL Server 2005, Scripting, Servers (2003, 2000) on a daily basis, BackUp DBA

Update system support documentation, maintenance, and system logs to provide system management.

Director of Technology - Avery Coonley School July 1997 - June 2008

Reorganized the IT department.

Managed all technology campus wide.

Managed infrastructure Security planning, testing, reporting and execution,

Prepared and implemented annual technology budget for institution.

Maintained distributed web environment 24/7

Established and managed a campus wide wireless network.

Established a PALM project for Grades 4 – 8 resulting in educational efficiency and enhanced technological organization

Established a revised technology curriculum

Established a 1-1 tablet program 2005 for Middle School

Established faculty tech mentoring program

Enhanced communication procedures internally and externally

EDUCATION

Cisco Certified Network Associate Routing and Switching - CCNA. (currently in training) projected date April, 2017, Information Technology Career Lab – Chicago, IL

Cisco Certified Entry Networking Technician – CCENT, March 23, 2017, Information Technology Career Lab – Chicago, IL

A+ Security, Cisco Certified Security Professional, CED Atlanta, GA

MCSE Server, CED, Atlanta, GA

MS Degree IT, Illinois Institute Technology, Chicago, Illinois

BS Music Education, Quincy University, Quincy, Illinois

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