Manager Quality Assurance

NEERU GULATI Phone: 630-***-****

************@*****.***

Over 15 years of industry experience in Software Quality Assurance – automated and manual

Managed/Led QA projects with teams local and remote

Strong knowledge of Project Life cycle (SDLC) and Agile/Scrum

Self-motivated, detail oriented individual with problem-solving and trouble-shooting skills

Team player and able to form and maintain positive and productive working relationships with internal/external teams

Willing to take on new challenges and a quick learner

Adept at taking on individual projects and continuous operational improvements Excellent verbal/written communication skills and strong analytical abilities

Specific Skills

8+ years of experience as QA manager / QA lead at Dell.

Led a team of 20 people (local and remote)

Extensive experience with Virtualization technologies such as VMware vSphere, VMware vCloud, and Microsoft Hyper-V.

Experience in lab planning and setup.

Experience in leading successful automation projects.

Expertise in analyzing failures, opening defect reports, investigating complex issues, evaluating and isolating underlying problems and defect tracking, and fix verification.

Experienced in developing test strategies, designing Test Plans, writing Test Case, Creating Test Suites, executing Tests and recording Results, generating reports and release notes.

Expert at analyzing and reviewing requirement documents.

Experience in performing Positive & Negative, Functional, Integration, System, Regression, End-to-End and User Acceptance Testing, Deployment testing, Performance, and Load/Stress testing.

Worked extensively on Bug Reporting and Release Notes.

Knowledge in Project Planning, Requirement Analysis, Risk Management and Metrics.

Skills Summary

Lead QA teams

SQA Testing & Methodologies

SDLC

Developing Test Strategies

Test Plans, Cases & Processes

Windows & Linux environments

Vmware (vSphere/ESXi) and Hyper-V environments

Microsoft windows

Interoperability & Negative Testing

Functional & Regression Testing

Performance and Stress Testing

Test Environment Design, Setup, and Maintenance

Web Browsers

Manual & Automation Testing

Defect / Bug Tracking

QA & QC Standards

Test execution & logging

Powershell & Fitnesse

Server virtualization

vCloud Director

EMC Data domain boost

Professional Experience

Dell Software / Quest Software / Vizioncore Inc Nov 2008 – Feb 2017

QA Manager/QA Lead

Worked as a QA Manager/QA Lead on the vRanger and NetVault Backup Hyper-V Plugin projects.

Managed local and remote teams for various disaster recovery projects.

Helped in designing and maintaining the QA labs.

Provided inputs into the project schedule to ensure timely releases.

Created and maintained test plans/test documentation for various projects.

Employed a “test-to-break” approach to developing test plans and cases, and clarified developing requirements and product features to ensure the correctness of all test cases

Improved the documentation of QA testing practices to enhance their repeatability, saving time and money and encouraging testing standardization and best practices.

Created and executed manual and automated software test plans, cases and scripts to uncover, identify and document software problems and analyzed failures to uncover underlying causes.

Utilized TestRails Test Case Management software to write Test Cases, Create Test Suites and Test Runs, and Record Test Results.

Open defect reports, tracked defects, and performed fix verifications using FogBugz, QMetry & Jira.

Dell License Technologies Group June 08 – Oct’ 08

Senior QA Analyst

I worked as a Senior QA Analyst on the Dell LTG Web application Dell Download Store.

Download Store is a web application that allows the end users to download the software without any hassles of packaging and mailing. User can download the software directly from the download store.

Performing Functional testing, Regression testing, User Acceptance Testing & Production testing using Team Foundation System (TFS), Test Director and Excel.

Tested the various Web Parts used by the application as an admin to confirm that they can be modified and customized based on the Publisher’s needs.

Created virtual catalogs using the Catalog Manger tool (Commerce Server 2007) for different publishers with different products used by them.

Created the coupons and discounts using the Marketing Manger tool (Commerce Server 2007) to be used by different products.

Verified the customers accounts and orders using the Customers and Orders Manger (Commerce Server 2007)

Tested the CCS (Credit card services) application to verify the end users Credit card transactions are getting recorded properly.

Created and executed the deployment document for production release.

Siemens Building Technologies Feb’ 08 – June 08

QA Analyst

I worked as a QA Analyst on the Siemens Building Technologies product Insight.

Insight is a graphical software package that allows you to manage and control your building facilities from a personal computer running on Windows. Insight’s easy-to-use graphical interface is designed to support the complex and demanding needs of building operators. You can quickly and easily navigate between applications in the workstation. Application allows operators to graphically monitor and control the building environment. This allows the operator to use the applications together instead of separately and to save time by not having to switch to and from other applications or re-enter the same information.

Executing pre created test cases, reported defects and documented results using quality center 9.2, Test Director and MS word.

Analyzed system hardware requirements and tested the software for the application according to the specifications.

Performed Functional testing, Regression testing using Quality center, MS word and Excel and modified the test cases as per new functionality.

Validated the data by using SQL.

Verified the application is interacting properly with the software using manual machine interface (MMI) using UNIX commands.

Textura LLC Feb’ 07 – Jan’ 08

QA Analyst

I worked as a QA Analyst on the Textura system’s Internet-based solution that facilitates the exchange of construction project documents and payments - providing vital, real time project information to all participants. The Textura application is a robust, secure, high volume, commercial grade web application that improves communication and efficiency through email, automated notices and automatic generation of forms.

Analyzed system software requirements, wrote and updated test cases according to the specifications.

Performing Functional testing, Regression testing, User Acceptance Testing & System Testing using AP Test Manager, JIRA and Excel.

Verified that the issues reported are in sync with the reporting system followed by the development team.

Interacting with the business users to see that the business requirements are satisfied and tested as per their specifications.

Analyzing user requirements, attended change request meeting to document changes and implement procedures to test changes.

Innovision Consulting Inc Sept ’ 00 – Apr’ 05

QA Analyst

Worked on various projects as a QA Analyst.

VoC7 Software Nov’ 04 – Apr’ 05

Scotia Bank, Ottawa, Canada Jun ’04 - Oct ’04

Department of National Defense (Canada) May’ 03 - May’ 04

British Defense Liason Staff Jan’ 02 – Apr’ 03

Homeless Individuals and Families Information Systems (HIFIS) Sept’ 00 – Dec’ 01

Education:

Bachelor’s degree in science ( B.Sc) / H.P University, India

Bachelor’s degree in education (B.Ed) / H.P University, India

Certification in Computer Programming / Apple Training Institue, India

Certification in computer programming and DB development / Praxis Training Institute, Ottawa, Canada

References: References are available upon request

Other: US Citizen

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