Technical Support Engineer

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption. Years of experience in a help desk and other technical support environments. Building Customer Loyalty: Effectively meeting customer needs; Contact with customers is required to identify, research, and resolve problems. Building productive customer relationships; taking responsibility for customer satisfaction and repeat business.