Customer Service Data Entry

MARILU ROMAN

*** **** **** *-** Waterbury, Connecticut 06704 203-***-****

Email address:**************@*****.***

QUALIFICATIONS

oBilingual (English-Spanish)

oStrong telephone skills

oExperience with Microsoft Word, Excel,

Access, PowerPoint, and Outlook

oProvide excellent costumer service

oAbility to work well independently or through teamwork

oSelf motivated; Able to set effective priorities to achieve immediate and long term goals and meet operational deadlines

oLight Bookkeeping

EMPLOYMENT

Manager September 2004-2015

LMR Industries, LLC Waterbury, CT

supervise staff. Contain and track defective parts by lot numbers and part numbers. Generate packing slips and report sorting results. Provide customer service to fortune 500 companies pertaining to their productions need and delivery schedules. Inspected, Sorted, Assembled, and Packed.

Data Entry/Returns January 15, 2008 to June 13, 2008

Macy’s Waterbury, CT

Input customer returns, credits and exchanges in to Macy’s

inventory system. My duties for the return position include

re-packaging returned clothing and accessories.

EDUCATION

Liberal Arts and Sciences Years Attended (2005-2006)

Naugatuck Valley Waterbury, CT

High School Diploma Years Attended (2000-2004)

Waterbury Adult Education

C.N.A Years Attended (1997)

Valley Medical Institute Waterbury, CT

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