Donna J. Henry

**** ***** ******

Rocky Mount, NC 27803

919-***-****

aczqbj@r.postjobfree.com

OBJECTIVE

Seeking employment with a company where I can learn and grow

SKILLS

Exhibits sound judgement Builds good rapport

Possesses negotiation skills Quick response to emergency situations

Processes information quickly Trained in self-defense and use of weapons

High level of moral integrity Dedicated to work duties

Microsoft Word, Excel and PowerPoint Proficient in answering multi-phone lines

Excellent customer service Cash handling

Works well with hands Attention to detail

WORK HISTORY

ABL Management January 2016 to present

Cook Nashville, NC

Supervise inmates during kitchen work detail

Cook various meats, vegetables, breads and desserts

Observe safe food handling practices

Prep food

Sanitize work area and kitchen

Department of Public Safety June 2013 to December 2014

Correctional Officer Tillery, NC

Maintained security and control over inmates, visitors and instructors

Ensured rules and regulations were followed

Escorted inmates in and around prison grounds

Performed foot patrol inside and outside, monitored closed circuit cameras and inspected cells

Responsible for daily head counts

Operated vehicle for patrols

L & L Food Stores March 2012 to December 2012

Cashier Rocky Mount, NC

Operated cash register, gas pumps, lottery machines and answered telephone

Provided excellent customer service with greeting, assisting with questions and building rapport

Stocked shelves with various merchandise

Performed housekeeping duties

QVC November 2011 to February 2012

Returns Processor Rocky Mount, NC

Processed returns from customers

Scanned returns by using LRT gun and placing returns in correct bins

Operated computer

Eaton Corporation September 2007 to August 2009

Component Coordinator Arden, NC

Assisted customers with locating undelivered packages

Answered calls from vendors, sales persons and vendors

Utilized email for corresponding to inquires

Responsible for monthly staffing reports

Provided prompt response and assured customer satisfaction

Assembler February 2001 to September 2007

Read schematics to assemble timer switches and relays

Responsible for inventory control

Assembled electrical parts with use of electric screwdriver and various hand-held tools

Tested product and packed for shipment

Provided a safe and clean work environment

EDUCATION

Montreat College Asheville, NC

Business Administration Bachelor of Science 2007

REFERENCES

Available upon request

Contact this candidate