Customer Service Inventory Control Assembler
Resume:
Donna J. Henry
Rocky Mount, NC 27803
**************@*****.***
OBJECTIVE
Seeking employment with a company where I can learn and grow
SKILLS
Exhibits sound judgement Builds good rapport
Possesses negotiation skills Quick response to emergency situations
Processes information quickly Trained in self-defense and use of weapons
High level of moral integrity Dedicated to work duties
Microsoft Word, Excel and PowerPoint Proficient in answering multi-phone lines
Excellent customer service Cash handling
Works well with hands Attention to detail
WORK HISTORY
ABL Management January 2016 to present
Cook Nashville, NC
Supervise inmates during kitchen work detail
Cook various meats, vegetables, breads and desserts
Observe safe food handling practices
Prep food
Sanitize work area and kitchen
Department of Public Safety June 2013 to December 2014
Correctional Officer Tillery, NC
Maintained security and control over inmates, visitors and instructors
Ensured rules and regulations were followed
Escorted inmates in and around prison grounds
Performed foot patrol inside and outside, monitored closed circuit cameras and inspected cells
Responsible for daily head counts
Operated vehicle for patrols
L & L Food Stores March 2012 to December 2012
Cashier Rocky Mount, NC
Operated cash register, gas pumps, lottery machines and answered telephone
Provided excellent customer service with greeting, assisting with questions and building rapport
Stocked shelves with various merchandise
Performed housekeeping duties
QVC November 2011 to February 2012
Returns Processor Rocky Mount, NC
Processed returns from customers
Scanned returns by using LRT gun and placing returns in correct bins
Operated computer
Eaton Corporation September 2007 to August 2009
Component Coordinator Arden, NC
Assisted customers with locating undelivered packages
Answered calls from vendors, sales persons and vendors
Utilized email for corresponding to inquires
Responsible for monthly staffing reports
Provided prompt response and assured customer satisfaction
Assembler February 2001 to September 2007
Read schematics to assemble timer switches and relays
Responsible for inventory control
Assembled electrical parts with use of electric screwdriver and various hand-held tools
Tested product and packed for shipment
Provided a safe and clean work environment
EDUCATION
Montreat College Asheville, NC
Business Administration Bachelor of Science 2007
REFERENCES
Available upon request
Contact this candidate