.Net Developer

Amanda Petersen

**** ***** **** **.

Winterville, NC 28590

252-***-****

***********@********.***.***

Education:

BA in Computer Science

-minor Business Administration

East Carolina University - Greenville, NC

August 2013 to December 2017

Skills

Exceed:

Microsoft Office: Word, Excel, Power Point,

Adobe: Photoshop, Illustrator

Intuit: QuickBooks

Moderate:

Linux: Eclipse, Java, C++

Website Development : Visual Studio, HTML, CSS, ASP.Net, C#, JavaScript

Beginner:

Database Management: SQL

Software Engineering: Scrum, Agile

Networking Infrastructure: FTP/SFTP

Work Experience:

Customer Service Representative Aire Serv of Greenville Washington, NC June 2014 - Present

Responsible for answering phones in a professional matter, scheduled appointments, handled emergency calls and customer complaints, ordered parts, kept service records, invoicing, handled payments, payroll, cleaned office.

Sales Manager Discount Tire & Automotive Service Center Roanoke Rapids, NC Mar 2011 – Aug 2013

Responsible for sales, customer service, handled issues, billing and filing, answering phones, accounting, payroll, state contract management, sales team management, office management.

Internet Manager Bones Toyota Quality Buick GMC Roanoke Rapids, NC Aug 2010 - Mar 2011

Responsible for internet sales leads, calling customers about any concerns received via email, responsible for handling website issues, responsible for proper documentation of sales made.

Customer Service Representative AT&T Wireless Fayetteville, NC May 2009 - Nov 2009

(Inbound call center environment)

Responsible for answering any questions about billing, troubleshooting, any other issues customers may have.

Kept current files, noted accounts accordingly, sold features.

Office Assistant Fleming Family Dentistry Roanoke Rapids, NC May 2003 - Aug 2006

Responsible for answering phones, scheduling appointments, answering any questions about billing or work that needed to be completed, responsible for filing charts, and cleaned, stocked, and organized everything in the office.

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