Sales Manager

Ken Coons

Mobile: 978-***-****. ** Mount Jefferson Road, Hubbardston, MA 01452 E-mail ********@*******.*** Qualifications

Accomplished technical business professional, with over 25 years of systems sales engineering in the information technology sector working with End Users, System Integrators and Carriers across; North, Central and South America, Europe and the Middle East. Background includes working with cross functional business units while simultaneously coordinating multiple projects. Systems sales engineering manager with a broad range of information technology / networking project successes, done in line with technical / business planning and staff management in support of corporate objectives. Seeking a position which utilizes my background and experience in communications technologies including; Networking, Security, Hosting and mobile application technologies.

Core Competencies

• Hands-on leadership of solutions delivery process including, requirements definition, architecture, developing and executing testing procedures and post sales support.

• Experienced at managing cross functional teams, delivering projects on time and under budget.

• Exceptional leadership skills in motivating, managing and focusing the team across all phases of the project. Professional Experience

Oxford Networks Account Manager 7/2016 to Present

Responsible for developing sales in Massachusetts covering Oxford's portfolio of Optical Access products, Hosting and Voice over IP solutions.

AT&T Data Network Consultant / Application Solution Consultant (Sales Engineering) 4/2012 to 12/2015 Developing solutions for AT&T's Premier Client Customers by engineering components from AT&T's Networking portfolio which includes, but not limited to: Security solutions ranging from Security Audits, Customer or AT&T managed appliances

(Cisco, FortiNet, BlueCoat etc) and DDOS solutions - Prem and Hosed sites, received awards for exceeding DDOS installations in the North East. Networking - Core MPLS / VPNs and Metro Technologies include SONET, DWDM, Mobility Applications – from custom APIs, to off the shelf applications, Hosted Voice to include- BVoIP, SIP Trunking, UC - Unified Communications, and Hosted PBX combined with Call Center Applications, Hosting / Cloud Services and Security solutions. Serving the Enterprise and Middle market segments on the east coast for : manufacturing, healthcare, medical, financial services, consumer goods as well as others.

• Consistently exceeded revenue goals for security products 100%.

• Numerous awards for exceeding quota and going above and beyond to exceed objectives. G4S formally Adesta, Chicopee, MA Sr. Systems Engineer 11/2008 to 4/2012 Architecture / Design, Installation, Management and Testing of 37 million dollar Massachusetts I-91, ITS (Intelligent Transportation System) for MassDOT, covering: optical networking DWDM, protected 1GbE and 10GbE ring access topologies, video surveillance software, firewalls, UPS systems and radio links.

• Project delivered on time.

• Exceeding revenue expectations.

Dowslake / Pandatel, Acton, MA Sr. Systems Engineer 6/2006 to 11/2008 Responsibilities include Pre and Post Systems Engineering support of carrier centric optical Ethernet switches and access platforms. Accomplished through customer presentations, lab trials and responding to RFPs and RFQs for: carriers, business partners and distributors around the globe. Applications cover, but are not limited to, service provider demarcation devices, SAN extension and disaster recovery Testing to MEF Standards Ethernet 802.ah – 802.ag Y.1731 for demarcation devices.

• Technologies include: 10GbE metro switch, 1GbE CPE and Circuit Emulation, Optical EDFA systems and subsystems..

• Consistently exceeded proof of concept and revenue goals Nine Zero Systems Systems Sales Engineer 8/2002 to 5/2006 Technical Networking Consulting with an emphasis on Utilities for SCADA Networking Solutions, to include wireless, XDSL and Network Management Platforms and associated middleware as well as wireline services for VPN’s over Frame, MPLS, DSL/ATM etc. Additional experience covers Network Management with a focus on Open Source solutions utilizing Apache, PHP, MySQL and Pearl.

Marconi Optical Networking Regional Systems Engineer 1/2001 to 8/2002 Pre and Post Systems Engineering of SONET and DWDM / ROADMs systems. Transport protocols included but not limited to a mix of Ethernet, Frame, ATM, Data/Voice, MPLS and RPR (like) transceivers, including SAN extension for IBM Mainframes. Configured solutions for: Wireline and Wireless Carriers, OEMs, VARs and Systems Houses per the above protocols. Solutions centered on Optical Metro, Regional and Ultra Long Haul Terminals, up to 160 lambdas at C and L bands. Configuration of ring, line and mesh systems at C and L bands, as well as, active and passive metro systems under TL-1 control. Managed System Engineering responsibilities covering presentations, RFPs and RFQs responses at Tier-1 and Tier 2 Carriers and others, covering the territory from the Mid West, Mid Atlantic and New England..

• Optical North East Technical Lead at Carriers, OEM’s and Channel Partners Including – ATT (lead sales engineer), Global Crossing, Neon, RCN, Comcast, ALS and others

• VP level negotiations at tier I Carriers

• MCSE, Marconi Certified SONET UPSR/BLSR / DWDM engineer for ring and linear systems

• Exceeded North East Goals by 120%

Lancast / Metrobility/ Telco Systems Manager Systems Engineering 9/1999 to 1/2001 Private manufacturer of Carrier Optical Ethernet extension devices with integral level 2 switching, market focus centered on Metro Networking applications in fist mile, access within the carrier markets utilizing SNMP management. Worldwide management of technical resources and SEs, providing optical Ethernet to carriers, OEM’s, and strategic partners, reported to the VP of sales. Managed technical proposals, presentations and intellectual property.

• Managed customer trials around the globe, BT - Nortel - OpTera DWDM, Ameritech, France Telecom, Telefonica, Pacific Telesis and others.

• Exceeded Worldwide goals by 125%

Compuware Sr. Account Executive 10/1997 to 8/1999

A 1.8 billion dollar developer of tools for software development, chartered to develop sales of the network monitoring and service level monitoring software tools for the enterprise/VPN. Duties covered sales and the management of proof of concepts, for a network probe, that tracked application usage and associated Router overhead via SNMP/RMON captures, as well as Protocol metrics for BGP, OSPF and others.

ATT Data Networking Acctount Exec. 4/1996 to 10/1997 Responsible for ATT’s complex data communications services, Private line, Frame Relay, ATM, e-commerce, Internet and Security, Managed Router services OSPF, BGP, etc., services from design, presentation and sales on to implementation.

• ATT certifications for all services listed above

• Top performer 145% of quota

KC Coons & Associates Owner 12/1989 to 4/1996

Provided optical communications training - OFTI Certified Trainer, Consulting – FOCAS optical cable or OPGW, and program management to include installation and fusion splicing to Fortune 1,000 companies, Electric Utilities, DOD, Department of the Navy and NASA. Co-founder of S3 Development, developer of SCADA solutions to the Water Distribution and Natural Gas industries.

AMP Major Account Manager 11/1988 to 11/1989

A three billion dollar manufacturer of communications components to include various optical products, my charter was to integrate AMP’s components into turn-key solutions for end users.

• Increased Major Account objectives by 200% from plan

• Closed major accounts with planned sales of over 15 million dollars Codex Motorola Sr. Market Planner, Sr. Product Manager 8/1986 to 11/1988 Market Planning - Responsible for the development of corporate wide business plans to address the communications and security needs of the Financial Services Industry. Exceeded corporate objectives and generated over 62 million dollars in revenue, as well as, new product specifications for encryption and redundancy. Product Management – Managed the premier 6240 Multiplexer in addition to supporting major Tier-1 carriers including ATT. Implemented end of life migration policies to customers and internal sales and marketing personnel

• Recipient of the prestigious Motorola Authors Award

• Motorola WAN Certifications

Fibronics Sr. Product Manager 11/1984 to 6/1986

Managed the high speed optical multiplexer portfolio, chartered to develop market share and assist with the development of new products.

• Increased sales over 300%

• Development of Business plans for FDDI, Tier 1 and 2 Carrier Specific Products, ATT, Bell Atlantic, Ameritech and Pacific Telesis

• Integrated third party networking software into the product line Education: Rochester Institute of Technology

BSBA Program

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