Technical Support Manager, TRAINER

*********@*****.***

Arun Kumar Ganapathy

*********@*****.***

G2, Sri Siva Garden,

***, ******** ****, **** *****,

Periyapudur, Fairlands(PO),

Salem – 636 016.

TamilNadu, India.

91-956*******

Objective

To be associated with a progressive organization that gives scope to apply knowledge and skills, in tune with latest trends and be a part of the team that dynamically work towards the growth of the organization and thereby gain satisfaction in all aspects and in the work process.

Educational Qualifications

M.Sc. Software Engineering ( Integrated Course) 1999-2004, 71.5% S.S.M. College of Engineering, B.Komarapalayam, Namakkal District, TamilNadu. HSC 1997-1999, 88.5%

Pandiaraj Memorial Matriculation Hr. Sec. School, Kotagiri, The Nilgiris, TamilNadu. SSLC 1997, 65%

Private Education through Holy Cross Matriculation Hr. Sec. School, Coimbatore. Additional Certifications

Diploma in Hardware Technology,

WebTechs, Bhavani, Erode Dist.

Advanced Diploma in Software Testing,

STC Technologies, Chennai.

SAP Basis

VareHouse Infotech, Chennai.

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Professional Expérience

1. Wisdom Computers, Coimbatore.

Worked as Faculty/Centre Manager for 2 years in Hardware/Software training institute. Period: Feb 2004 till July 2006.

2. e4e Global Services, Chennai.

Technical Support Engineer & Process Trainer – Providing Technical Support to global customers using Symantec products (Norton AntiVirus, Internet Security Period: August 2006 till October 2007.

3. AJK College of Arts & Science, Coimbatore.

Worked as a lecturer in Computer Application Department for one year. Period: April 2008 till March 2009.

4. Hindusthan College of Arts & Science, Coimbatore. Working as Assistant Professor in Computer Applications Department. Period: June 2009 till March 2017.

NSS Programme Officer Aug 2013 till March 2017.`

Skill Set

OS Platforms Windows 9X, NT, 2000, XP.

ERP SAP 4.7E Basis.

Testing Tools Manual Testing, Win Runner.

Hardware Installation of software’s & Operating system, Assembling and installation of hardware

components.

Multimedia Adobe Photoshop, Corel Draw.

Database Oracle.

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Other Activities

1. Have trained CRPF(Central Reserve Police Force) in Basics of Computer and Internet Technologies.

2. Have served as ATO/CTO(Test Officers) for various Bank exams conducted by Institute of Banking Personnel Selection- IBPS.( South Indian Bank, Karur Vysya Bank, LIC etc

3. Conducted various awareness & camp programs (Blood Donation, Eye Screening, Dental Camp, Annual NSS Camp).

4. Attended Peer training program for AIDS Control. 5. Organized various seminars and workshops for students in various technologies.

6. Event Designer of “Hilaricas” – A South India Level Cultural Event held annually (2010 – 2017).

7. Event Designer of “Cryptinas” – Inter Department Technical Symposium conducted annually.

8. Incharge of Examination Section in the Department of Computer Applications.

9. Organized rally for the following Awareness Programs: i) Helmet Awareness

ii) Dengue Fever Awareness

iii) Restriction for using Mobile phones while driving. Consultancy Activities

1. Krea8ive Solutions, Coimbatore.

Creative Head – Graphic Designing for all print medias and outdoor advertising. *********@*****.***

Personal Details

Date of Birth : 18th January 1981

Gender : Male

Marital Status : Married

Languages Known : English, Tamil and Hindi

(Arun Kumar)

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