MARK VILLON ETCOY
*** *. ******* ******, ****. Dela Paz
Pasig City
*********@*****.***
Objective: To be able to work in a company where I can apply my knowledge and skills, more specificall in terms of computer repairs, software installation,networking and installing cctv cameras
Work Experiences:
November 2010 to Aug. 10 2016 PAGCOR E-GAMES (PINOY GAMES)
IN-HOUSE COMPUTER TECHNICIAN
•Responsible for computer maintenance, troubleshooting, software installation, networking,and also installing cctv cameras
•Calls and informs customer service to request for technical assistance on game related concerns.
•Performs other duties as instructed by the management. (e.g. making bank deposits)
CASHIER - Readies the Point of Sale (POS) and process correctly the corresponding transactions
(load, reload, redemption) of the players.
•Accountable for all the cash found in the cashier’s booth from sales, petty cash and cash float.
•Conducts proper turnover of cash during my shift to the succeeding shift’s cashier.
•Monitors the level of gross hold and the revolving fund; calls and informs customer service to request emergency replenishment in case the fund is insufficient.
GAMING ASSISTANT
•Renders all the necessary assistance to the players and provides them their respective gaming needs and requests.
•Verifies the correct amount given by the player before handling it to the cashier, likewise counts the money/change given by the cashier to the player.
•Housekeeping of the site, maintains cleanliness and orderliness of each gaming terminal, pantry/storage area and the entire site premises.
•Checks the functionality of all equipments found inside the premises and monitors the level of all stocks and supplies.
•Calls customer service to request technical assistance on game related concerns.
December 2008 to October 2010 MZ INTERNET CAFÉ
ATTENDANT / OWNER
•Responsible for time keeping and attends to all the player’s requests and inquiries.
•Responsible for computer maintenance, software/games installation, troubleshooting, internet installation and networking.
•Monitors sales and responsible for payment of utility bills.
November 2006 to November 2008 SWISS DELI FOODS
PRODUCTION LINE LEADER (Pre-washing Area)
•Supervises proper handling of raw materials before turning it over to the cutting area.
•Prepares weekly report based on the cutting area’s feedback on the quality of the raw materials.
•Undergone training on meat (chicken) deboning, onion packing and vegetables cutting.
•** End products are delivered to major food chains such as Wendy’s, Pizza Hut, Deli France and Kenny Rogers.
April 2003 to August 2006 FINE SOLES MANUFACTURING, INC.
TEAM LEADER
•Sole Retouch, Spray Man, Stripe Machine Operator
November 2002 to April 2003 LEAVELAND SHOES
STOCK MAN - Monitors level of shoes stocks.
• Housekeeping of the stock area and store premises.
• Performs other duties as instructed by the management.
Educational Background:
November to December 2008 Electron Electronic Center (EEC)
Certificate in Computer Technician
1995 – 1999 Rizal High School
1989 – 1995 Dela Paz Elementary School
Seminar Attended:
December 2010 PAGCOR E-GAMES Comprehensive Training
Philweb Training Team, Makati City
Special Skills: Drawing, Charcoal Painting, PC Troubleshooting, installation & Networking
Personal Information:
Date of Birth: March 26, 1983 Religion: Iglesia Ni Cristo
Civil Status: Married Name of Spouse: Zeldalyn V. Etcoy
I hereby certify that above information are true and correct to the best of my knowledge and belief.
MARK VILLON ETCOY
Applicant