Human Resources Manager

Amanda Patterson

Human Resources Analyst, Employee Relations & Training

Covington, GA

**************@*****.*** - 478-***-****

WORK EXPERIENCE

Human Resources Analyst, Employee Relations & Training City of Augusta - Augusta, GA - 2013 to 2014

• Experienced HR-certified professional with demonstrated track record of success in increasing department efficiency, establishing effective processes and exceeding expectations

• Proven recruitment techniques and strategies resulting in decreased under representation and personnel shortages

• Excellent communication skills, including ability to establish and maintain effective and inclusive relationships, promote team building, raise morale, and manage conflict

• Proficient with advanced computer applications, human resources information management software and the varied methodologies and techniques used in organizing, analyzing and presenting personnel related information

Senior Human Resources Manager

United States Army - KR - 2010 to 2011

• Responsible for military and civilian personnel management throughout the command to include geographically dispersed subordinate units

• Provided technical advice and guidance to subordinate units regarding essential personnel services for assigned personnel that included awards and decorations; evaluations; transfers/separations; vacation requests; promotions; personnel actions; personnel shortages; on-boarding; replacement operations; casualty operations; mobilization plans and exercises

• Analyzed human resources issues and problems, and developed recommendations and solutions

• Provided high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings United States Army - 1989 to 2011

various locations)

Senior Human Resources Manager

United States Army - Fort Gordon, GA - 2007 to 2010

• Provided Inspector General assistance to soldiers, retirees, family members, and civilians throughout the community while maintaining privacy and confidentiality

• Served as a fair, impartial, and objective fact -finder and problem-solver

• Conducted various levels of inspections and investigations to determine operational, managerial, logistical, and administrative effectiveness of the Army

• Prepared written reports for all assistance, inspections and investigation cases and confidentially briefed and discussed observations, and findings with applicable leaders; effectively resolved complaints and grievances at the lowest-level

Senior Human Resources Manager

United States Army - Baumholder, DE - 2005 to 2007

• Managed and supervised the daily operations of the personnel actions center

• Planned workflow on a long-range basis; set goals and objectives; established overall priorities and functional team responsibilities; resolved work and administrative problems; and evaluated the effectiveness of the human resource functions

• Managed, coordinated, and assigned work functions; provided advice and counsel on both work and administrative matters; provided recognition and awards; and maintained a constructive Equal Opportunity environment

• Developed and facilitated training to soldiers on various training requirements to ensure their compliance with the most current doctrine

Senior Human Resources Manager

United States Army - Washington, DC - 2002 to 2005

• Managed the administrative functions of the fast-paced executive offices of Walter Reed Army Hospital

• Planned and monitored staffing activities (i.e., hiring, orienting, evaluating, and disciplinary actions)

• Supervised the timely preparation of medical status reports and updates of seriously injured soldiers

• Trained newly assigned personnel on the rules of HIPPA and OSHA standards to ensure 100% compliance

• Provided complex substantive management support services in program cost analysis, budget and annual/ multi-year/long range fiscal planning

EDUCATION

MBA in Human Resources Management

Columbia Southern University - Orange Beach, AL

2005

Bachelor of Science in Business Management

Liberty University - Lynchburg, VA

2003

SKILLS

TEAM BUILDING (2 years), MANAGEMENT CONSULTING (Less than 1 year), MS OUTLOOK (Less than 1 year), ORACLE (Less than 1 year), OUTLOOK (Less than 1 year) ADDITIONAL INFORMATION

CORE COMPETENCIES:

Critical and Creative Thinking Team Building Decision Analysis Leadership Accountability Management Consulting Conflict Resolution Focused Execution Self- Directed & Motivated Decisive Judgment Strategy Execution Strategic Thinking

COMPUTER and TECHNICAL SKILLS:

Microsoft Suite

Internet and Social Media Sites

MS Outlook

Publisher

PeopleSoft

Oracle

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