GENERAL BACKGROUND:
Offers well rounded professional experience earned through wide spectrum of projects at industry leaders in IT.
Value added through: Active Directory Administrator, Backup Administrator, WinTel Servers and Operations Analyst, Infrastructure (DNS, DHCP, Windows client OS, desktop applications) support.
Experience in managing, administrating, upgrading, server building and migration of: Microsoft OS (Server 2012, 2008 R2, 2003, 2000), Email: Exchange 2010, 2013 Active Directory: AD 2003, 2008, File Services: Windows File Shares, DFS, Client OS: XP, Win 7, 8,10 Server Virtualization: Hyper-V, VMware, SCVMM, vSphere, vCenter, Systems Management: SCCM, SCOM, Unified Communication: OCS 2007 R2, Lync 2013.
Directory Services - Active Directory, LDAP, and OU/GPO design, AD Support & Administration, Role Based Services rights delegation.
Server Consolidation - Hyper-V Infrastructure, SCVMM, VMware Infrastructure, vCenter, vSphere, P2V/V2P/V2V
TECHNICAL SKILLS SUMMARY:
Technology: Active Directory 2003/2008 R2, DNS, DHCP, IIS, MS Clustering, NLB, Exchange
OS: Windows® Server 2003/2008, Windows® 98/NT/2000/XP/Vista/Windows® 7.
Hardware: HP/IBM/Dell Blades and Rack Servers assembly.
Storage: Dell, HP, IBM, EMC.
Backup App: CommVault, Veritas NetBackup, Microsoft DPM.
Virtualization: VMware, Hyper-V, Xen.
Application S/W: Blackberry Enterprise Server (BES), Altiris Server, Navisphere.
Systems Management: SMS, SCCM, MOM, SCOM, SCVMM, MDT, WDS, USMT, Tivoli.
Antivirus: Symantec End-Point Security, Norton AV, Kaspersky, Microsoft ForeFront.
Antispam: Borderware MXTreme, Symantec, IronPort, Barracuda.
PROFESSIONAL DEVELOPMENT:
Microsoft Certified Technology Specialist – MCTS – SCCM 2012 Configuration
Microsoft Certified Technology Specialist – MCTS – Server 2008 AD Configuration
Microsoft Certified Technology Specialist – MCTS – Server 2008 R2, Server Virtualization
Microsoft Certified Solutions Associate – MCSA Windows Server 2012
Microsoft Certified Solution Expert - MCSE: Implementing Microsoft Azure Infrastructure Solutions
Microsoft Certified IT Professional – MCITP Server Administrator 2008 R2
VMware Certified Professional – Datacenter Virtualization 5.5
VMware Certified Professional – Datacenter Virtualization 6
EXPERIENCE:
Canadian Hearing Society Mar 2015 to Present
IT Specialist Networks Operations
Responsibilities:
Gather business requirements, present solutions, design and implement Exchange Migrations from various platform, Email Archiving Solutions, Active Directory Migration, Disaster Recovery, MS Clustering, ISA/TMG, Migrations, Storage implementation, Network Security, Backup solutions, VMware Virtualization, Network and Internet/Email monitoring solution, etc.
Experience building and supporting server farms within medium to small -enterprise sized environment
Part of the team to reduce the number of servers, perform the server consolidation and utilize virtualization technologies to reduce IT costs and meet business SLA. Implemented infrastructure monitoring using SCOM for performance measurement and monitoring using SCOM management packs. Removed single point of failures from the servers and from most mission critical systems; e.g. clustering, NIC teaming, NLB, RAID, IMM, etc. Performed P2V, V2V P2P migration activities in Hyper-V.
Implement, and troubleshoot DHCP, IAS, Windows clustering services, deployment services, DFS
Setup backup schedule, and maintained Tapes, and Held role of Technical Support Specialist for major projects, e.g, Exchange migration, Messaging Compliance, Integration of two same sized companies 500 users+.
Handled 2nd level technical escalation in regards to server/storage hardware or server/storage software related issues.
Worked with Project Lead on overall technical plan on migration of 300+ VMs from previous hosting facility to new hosting data center, created solutions for virtualization systems which were not fork lifted
Participated, as the SME (Subject Matter Expert) in the operating systems, servers and virtualization technologies - P2V’d critical systems (Clustered File Server, SQL Servers, Xen Servers, Linux systems)
Deploy SCCM 2007 Primary / Secondary site, Client installation, Software distribution, Hardware and Software inventory, Software usage, Operating System Deployment and Configuring Software update integration with WSUS.
Worked with support and engineering teams (VI, SAN, Backup) on Data Centre migration project to meet critical timelines for project success
Assessed the environment, developed and implemented the upgrade strategy for 30 ESXi host to 5.1 Update 1. Plan was to include VMware tools, Virtual Hardware upgrades across 750 Virtual Machines.
Setting performance expectations, monitoring performance and providing feedback, both informal and via the performance appraisal process
Work closely with engineering and support teams to build unique technical skills and best practices to optimize the use and support of our technology in modern datacenter environments
Coordinate the internal functions of a project start up with business operations, delivery team, 3rd party partners
Performed hands-on technical implementation, troubleshooting, and remediation on complex client projects requiring high-touch or strategic vision.
Implemented VMware vCenter Operations to ensure service levels, optimum resource usage and configuration compliance in dynamic virtual and cloud environments.
In-depth understanding of Identity Management systems and concept including Active Directory Federated Services 3.0, SharePoint 2013, Certificate (PKI) Services, Hyper-V and Office 365.
Current Projects:
Active Directory Domain Services and DNS Server Migration
Troubleshooted complex AD issues, i.e. performance of directory service in terms of messaging, replication issues
Prepared the AD Schema for Server 2012 R2
Ensured the FSMO services are on the new DC
Decommission a DC, reinstall windows, and then redeploy the DC until the entire environment has been upgraded
Network Performance Management
Network Design and Capacity planning
High Availability and Disaster Recovery planning
Geo Proximity and DNS load Balancing
WAN Optimization
Office 365
Developed a Proof of Concept for federated Identity management test lab
Setup AD Managed service account on Windows 2012 R2 Servers
Installation of Active Directory Federation Services on Windows 2012 R2 Servers
Configured Azure AD Connect to allow users to use a single identity to access on-premises applications and cloud services
Skype for Business
Worked with vendor to deploy and configure Skype for Business Server 2015
Configured integration between on-premises Skype for Business Server 2015 and Exchange Online
Setup Auto Attendant, Subscriber Access, Voicemail, Mail Flow etc. on Exchange Admin Center (EAC)
AlwaysOn Availability Groups
Installation SQL 2014 Servers
Configured Windows Failover Cluster (WSFC)
Setup AlwaysOn Availability Groups across Datacenters
Intercon Security Jan 2013 – Dec 2014 Network Engineer
Responsibilities:
Implemented various Cisco network technologies for the clients including LAN/WAN, EIGRP, OSPF, Vlan, VTP, STP, MSTP and RSTP.
Configured and troubleshoot Firewalls of Cisco PIX/ ASA, RADIUS, TACAS+, IPS, ACS and Checkpoint R75.
Monitor, tested & analyzed network and bandwidth utilization of various LAN & WAN links of the enterprise network.
Managed and handle network support tickets using OTRS (Open-source Ticket Request System).
Hardened different network/systems devices including routers, switches, ASAs and servers.
Negotiated new contracts & renewals with hardware/software vendors and achieved desired results and managed different resources (computers, Printers) using MS Active Directory.
Deployed and administrated MS active directory/ Domain controller for centralized management of resources.
Conducted technical research on network upgrades and components to determine feasibility, cost, time required and compatibility with current system.
Interacted with vendors to resolve complex network problems, documented the infrastructure implementation and configuration.
Gennum Corporation Aug 2001 – Jun 2010
Computer Hardware Engineer
Responsibilities:
Over 5 years of experience building a successful team in design, development and project management of internal software engineering as well as customers/partners
Expertise include PCB design capture and assembly, board level debug with power amplifiers, sensor amplification, microprocessors, USB, Ethernet, SPI, I2C, JTAG
Worked with C/C++ programming language on projects with wireless communication (i.e. Wi-Fi, Bluetooth, zigbee, 3G/4G/LTE) module is a plus
Extensive knowledge with evaluation and implementation of DFT, DFM and BIST
ACADEMIC EDUCATION:
Bachelor of Electrical Engineering 1996 –2000
Computer Systems and Telecommunications
NYU Polytechnic School of Engineering, New York
REFERENCE: Available upon request.