Customer Service Sales

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Katharina Malek-Moigula

***-*** ********* **** 204-***-**** *********.**@*******.***

A passionate individual looking to work as a Brand Ambassador, employing excellence in time management, analytic thinking and ability to exercise powers of communication in order to provide the company with the best service.

Core Skills & Competencies

People/Communication Skills Marketing/Technical Skills Management Skills

Team collaboration

Customer service

Phone experience

Self-development

Product descriptions

Product directions

Explanation of service

E-mails

Handling detail work

Project/idea presentation

Time management

Planning and organizing

Building relationships

Problem solving

Technical Proficiency

Operating-Systems: Windows XP, Windows 7

Software: Microsoft Word, Excel, PowerPoint,

Experience

Sears Kildonan Place and Sears St. Vital Mall 2013-2015 Sales Associate

Extensive dealing with the public.

Managed cashiering activities in areas of purchasing, returns and exchanges, and enforced store politics.

Recorded sales, balanced daily cash and maintained inventory database. New Directions 2011-2012

Support Worker

Performed essential paper work such as written accidents reports.

Coordinated with line manager and provided support to all individuals and families.

Ensured compliance to all Safety and Health regulations.

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Katharina Malek -Moigula

Family Care Centre 2005-2009

German Armed Forces

Offered guidance counseling to individuals with varying needs.

Received and processed incoming reports and messages.

Organized counselling sessions with family members of military personnel, informed them about the status of their loved ones overseas.

Education

Aim Redstone Consultancy 2015

Accredited Diet and Nutrition Course

Sports Nutrition Course

Red River Collage 2012/2014

Administrative Assistant Refresher

Basic Business Communications

English Skill Centre Professional and Business Language Training 2009/2012 Applied Grammar in Spoken and Written English

Maria –Ward- College and Vocational Institut, Germany 1996-1999 Health Care Aid Diploma

First Aid and CPR

Nonviolent Crisis Intervention Training Program (CPI) References

Joshua Errickson, Store Manager, Sears 204, 661-8470 ext. 777,401 Cindy Skura, Sales Associate, Sears, 204-***-****

Beverly Pettypiece, Sales Associate, Sears, 204-***-**** Next Step

After reading my resume and learning more about my qualifications and personal goals, I’d like to thank you for your time and consideration of my application, call me at your earliest convenience to schedule a time to meet in person and discuss this opportunity further. My telephone number is 204- 291-8896.

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Katharina Malek -Moigula

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